Every state has a state insurance assistance program like SHIP. These programs help Medicare beneficiaries, their families or anyone helping beneficiaries with questions and problems related to Medicare and health insurance.
| State | Agency Name | Contact Information |
|---|---|---|
| Alabama | State Health Insurance Assistance Program (SHIP) | Toll Free: (800) 243-5463 Local: (334) 242-5743 Visit Alabama’s website |
| Alaska | Alaska State Health Insurance Assistance Program (SHIP) | Toll Free: (800) 478-6065 Local: (907) 269-3680 TTY: (907) 269-3691 Visit Alaska’s website |
| Arizona | Arizona State Health Insurance Assistance Program | Toll Free: (800) 432-4040 Local: (602) 542-6595 Visit Arizona’s website |
| Arkansas | Senior Health Insurance Information Program (SHIIP) | Toll Free: (800) 224-6330 Local: (501) 371-2782 Visit Arkansas’s website |
| California | California Health Insurance Counseling & Advocacy Program (HICAP) | Toll Free: (800) 434-0222 Visit California’s website |
| Colorado | Senior Health Insurance Assistance Program (SHIP) | Toll Free: (888) 696-7213 Local: (303) 629-4940 Spanish: (866) 665-9668 TTY: (303) 894-7880 Visit Colorado’s website |
| Connecticut | CHOICES | Toll Free: (800) 994-9422 Local: (860) 424-5274 Visit Connecticut’s website |
| Delaware | ELDERinfo | Toll Free: (800) 336-9500 Local: (302) 674-7364 Visit Delaware’s website |
| Florida | Serving Health Insurance Needs of Elders (SHINE) | Toll Free: (800) 963-5337 Visit Florida’s website |
| Georgia | GeorgiaCares | Toll Free: (800) 669-8387 TTY: (404) 657-1929 Visit Georgia’s website |
| Guam | Guam Medicare Assistance Program (GUAM MAP) | Local: (671) 735-7388 TTY: (671) 735-7415 Visit Guam’s website |
| Hawaii | Sage PLUS | Toll Free: (888) 875-9229 Local: (808) 586-7299 Visit Hawaii’s website |
| Idaho | Senior Health Insurance Benefits Advisors (SHIBA) | Toll Free: (800) 247-4422 Local: (208) 334-4352 Visit Idaho’s website |
| Illinois | Senior Health Insurance Program (SHIP) | Toll Free: (800) 548-9034 Local: (217) 785-9021 TTY: (217) 524-4872 Visit Illinois’s website |
| Indiana | State Health Insurance Assistance Program (SHIP) | Toll Free: (800) 452-4800 Local: (765) 608-2318 Visit Indiana’s website |
| Iowa | Senior Health Insurance Information Program (SHIIP) | Toll Free: (800) 351-4664 Local: (515) 281-5705 Visit Iowa’s website |
| Kansas | Senior Health Insurance Counseling for Kansas (SHICK) | Toll Free: (800) 860-5260 Local: (316) 337-7386 Visit Kansas’s website |
| Kentucky | State Health Insurance Assistance Program (SHIP) | Toll Free: (877) 293-7447 Local: (502) 564-6930 Visit Kentucky’s website |
| Louisiana | Senior Health Insurance Information Program (SHIIP) | Toll Free: (800) 259-5301 Local: (225) 342-5301 Visit Louisiana’s website |
| Maine | Maine State Health Insurance Assistance Program (SHIP) | Toll Free: (877) 353-3771 Local: (207) 287-9200 Visit Maine’s website |
| Maryland | Senior Health Insurance Assistance Program (SHIP) | Toll Free: (800) 243-3425 Local: (410) 767-1100 TTY: (410) 767-1083 Visit Maryland’s website |
| Massachusetts | Serving Health Information Needs of Elders (SHINE) | Toll Free: (800) 243-4636 Local: (617) 727-7750 Visit Massachusetts’s website |
| Michigan | MMAP, Inc. | Toll Free: (800) 803-7174 Visit Michigan’s website |
| Minnesota | Minnesota State Health Insurance Assistance Program/Senior LinkAge Line | Toll Free: (800) 333-2433 Visit Minnesota’s website |
| Mississippi | MS State Health Insurance Assistance Program (SHIP) | Toll Free: (800) 948-3090 Local: (601) 359-4929 Visit Mississippi’s website |
| Missouri | CLAIM | Toll Free: (800) 390-3330 Local: (573) 817-8320 Visit Missouri’s website |
| Montana | Montana State Health Insurance Assistance Program (SHIP) | Toll Free: (800) 551-3191 Visit Montana’s website |
| Nebraska | Nebraska Senior Health Insurance Information Program (SHIIP) | Toll Free: (800) 234-7119 Local: (402) 471-2201 Visit Nebraska’s website |
| Nevada | State Health Insurance Assistance Program (SHIP) | Toll Free: (800) 307-4444 Local: (702) 486-3478 Visit Nevada’s website |
| New Hampshire | NH SHIP – ServiceLink Resource Center | Toll Free: (866) 634-9412 Visit New Hampshire’s website |
| New Jersey | State Health Insurance Assistance Program (SHIP) | Toll Free: (800) 792-8820 Local: (877) 222-3737 Visit New Jersey’s website |
| New Mexico | Benefits Counseling Program | Toll Free: (800) 432-2080 Local: (505) 476-4846 Visit New Mexico’s website |
| New York | Health Insurance Information Counseling and Assistance Program (HIICAP) | Toll Free: (800) 701-0501 Local: (800) 342-9871 Visit New York’s website |
| North Carolina | Seniors’ Health Insurance Information Program (SHIIP) | Toll Free: (800) 443-9354 Local: (919) 807-6900 TTY: (919) 715-0319 Visit North Carolina’s website |
| North Dakota | Senior Health Insurance Counseling (SHIC) | Toll Free: (800) 247-0560 Local: (701) 328-2440 Visit North Dakota’s website |
| Ohio | Ohio Senior Health Insurance Information Program (OSHIIP) | Toll Free: (800) 686-1578 Local: (614) 644-3458 TTY: (614) 644-3745 Visit Ohio’s website |
| Oklahoma | Senior Health Insurance Counseling Program (SHIP) | Toll Free: (800) 763-2828 Local: (405) 521-6628 Visit Oklahoma’s website |
| Oregon | Senior Health Insurance Benefits Assistance (SHIBA) | Toll Free: (800) 722-4134 Local: (503) 947-7979 Visit Oregon’s website |
| Pennsylvania | APPRISE | Toll Free: (800) 783-7067 Visit Pennsylvania’s website |
| Puerto Rico | State Health Insurance Assistance Program (SHIP) | Toll Free: (877) 725-4300 Local: (787) 721-6121 Visit Puerto Rico’s website |
| Rhode Island | Senior Health Insurance Program (SHIP) | Local: (401) 462-4444 TTY: (401) 462-0740 Visit Rhode Island’s website |
| South Carolina | (I-CARE) Insurance Counseling Assistance and Referrals for Elders | Toll Free: (800) 868-9095 Local: (803) 734-9900 Visit South Carolina’s website |
| South Dakota | Senior Health Information & Insurance Education (SHIINE) | Toll Free: (800) 536-8197 Local: (605) 333-3314 Visit South Dakota’s website |
| Tennessee | TN SHIP | Toll Free: (877) 801-0044 Local: (615) 741-2056 TTY: (615) 532-3893 Visit Tennessee’s website |
| Texas | Health Information Counseling and Advocacy Program (HICAP) | Toll Free: (800) 252-9240 Visit Texas’s website |
| Utah | Senior Health Insurance Information Program (SHIP) | Toll Free: (877) 424-4640 Local: (801) 538-3910 Visit Utah’s website |
| Vermont | State Health Insurance Assistance Program (SHIP) | Toll Free: (800) 642-5119 Local: (802) 748-5182 Visit Vermont’s website |
| Virgin Islands | Virgin Islands State Health Insurance Assistance Program (VISHIP) | Local: (340) 772-7368 Visit Virgin Island’s website |
| Virginia | Virginia Insurance Counseling and Assistance Program (VICAP) | Toll Free: (800) 552-3402 Local: (804) 662-9333 Visit Virginia’s website |
| Washington | Statewide Health Insurance Benefits Advisors (SHIBA) Helpline | Toll Free: (800) 562-6900 TTY: (360) 586-0241 Visit Washington’s website |
| Washington D.C. | Health Insurance Counseling Project (HICP) | Local: (202) 739-0668 TTY: (202) 973-1079 Visit Washington D.C.’s website |
| West Virginia | West Virginia State Health Insurance Assistance Program (WV SHIP) | Toll Free: (877) 987-4463 Local: (304) 558-3317 Visit West Virginia’s website |
| Wisconsin | Wisconsin SHIP (SHIP) | Toll Free: (800) 242-1060 Local: (608) 267-3201 Spanish: (888) 701-1255 Visit Wisconsin’s website |
| Wyoming | Wyoming State Health Insurance Information Program (WSHIIP) | Toll Free: (800) 856-4398 Local: (307) 856-6880 Visit Wyoming’s website |