The OID Consumer Assistance Division handles all types of consumer inquiries. From our website, please go to Consumer Quick Links and select “Request Assistance.” Otherwise, you can contact them directly at 800-522-0071 (toll free in Oklahoma) or 405-521-2828.

No. Section 306 of the Insurance Code states that files of the Consumer Assistance/Claims Division, including complaints and requests for assistance from insureds, and insurance agency and company records, shall not be public records and shall not be disclosed except in connection with disciplinary proceedings by the Commissioner.

Visit OID’s Instruction’s page on filing a complaint here.