Having a problem with your agent or insurance company? OID Consumer Assistance helps answer your questions.

Consumer Assistance/Claims Division processes and investigates all complaints lodged by the public against insurance companies. This division also answers routine requests for information concerning insurance companies and policies.

Homeowners who have suffered damage to their properties should contact their insurance agents or insurance companies to begin the claims process. If you are unable to reach an agent or insurer, please contact the Oklahoma Insurance Department at 1(800) 522-0071.