For Immediate Release:
April 29, 2026
Meet Nellie, Your Insurance Navigator
OKLAHOMA CITY – The Oklahoma Insurance Department (OID) is excited to introduce the agency’s new personification, Nellie the Navigator, to help continue its mission of informing and protecting Oklahoma consumers.
Nellie the Navigator represents the key regulatory activities OID does, especially helping Oklahomans navigate insurance. Nellie will appear in OID’s communications and initiatives to support the agency’s mission and simplify insurance.
“We wanted to make OID more approachable for consumers,” said Insurance Commissioner Glen Mulready. “Insurance can be difficult to navigate, but it doesn’t have to be! We want Nellie to be a friendly face Oklahomans can put to our agency. They can come to us for assistance, whether that’s understanding insurance coverage, finding savings or advocating for them.”
Like any good superhero, Nellie has tools she uses to help consumers:
- A compass to find direction and guide consumers to the right place for help
- A map to provide clarity and translate insurance jargon to plain, easy-to-understand language
- A spyglass to spot problems and activate the complaint and intervention process
You can look forward to seeing Nellie throughout OID’s website, social media posts and YouTube channel. Watch Nellie’s introduction video here.
For more information about OID, visit oid.ok.gov or call 800-522-0071.