Coronavirus COVID-19 Information

While our offices are temporarily closed in support of this global and national effort to stop the spread of COVID-19, OID continues to follow the guidlines from CDC and work with other state agencies and the insurance industry to protect the health and safety of Oklahomans,

We recommend that the insurance industry focus their efforts on preparedness and keeping consumers informed. We encourage insurers to provide resources to inform consumers of available benefits, quickly respond to consumer inquiries and consider revisions needed to streamline responses and benefits for consumers.

Businesses and individuals should read and understand how their existing insurance coverages may respond to a pandemic, and make any changes to their business practices or policies they can to manage their financial risks.  Some insurance policies to review include:

  • Health Insurance
  • Worker’s Compensation
  • Business Interruption
  • General Liability
  • D&O Insurance
  • Event Cancelation
  • Travel Insurance

If you have questions about copay, prescriptions or your care options, check out our COVID-19 FAQs.

Essential Critical Infrastructure Workforce

These resources will provide guidance on critical infrastructure sectors as identified by the U.S. Department of Homeland Security, the Fourth Amended Executive Order 2020-07 and Amended Executive Memorandum 2020-01 issued by Oklahoma Governor J. Kevin Stitt.

Prevention and Preparedness

For Individuals and Communities

Global efforts at this time are focused concurrently on containing the spread and mitigating the impact of this virus. To help prevent getting and spreading disease, the U.S. Centers for Disease Control and Prevention (CDC) offers preparation advice for:

For Business and Insurance

Closely monitor guidance from CDC and the Oklahoma State Department of Health. Review and adjust your policies and procedures as needed to ensure consistency with their guidance. Provide clear and detailed communications on where to seek medical care and the availability of options such as telehealth medical advice and nurse lines that can provide quick access to a medical professional who can alleviate the need for a hospital visit.

Review your Business Interruption Insurance policies to evaluate your options and properly document and claim any covered disruptions.

For Travelers

Travel Insurance: If you’re planning to travel, we encourage you to read this Commissioner’s Column to determine whether you need travel insurance or not.

International Travel: The CDC has issued Travel Warnings recommending the postponement or avoidance to countries where COVID-19 is being actively transmitted.


Medicare Part B (Medical Insurance) covers a test to see if you have COVID-19. This test is covered when your doctor or other health care provider orders it, if you got the test on or after February 4, 2020.

For more information, contact our Medicare Assistance Program at 1-800-763-2828.