MULREADY MINUTES PODCAST

Mulready Minutes Podcast series examines key topics in the insurance industry from a regulator’s point of view. Featured guests are top executives in insurance and private sector companies. Get inspired by professionals from around the globe and in all sectors as they share their challenges, triumphs, and successes.  Expand your knowledge and learn about the latest innovations in the marketplace.

BEHIND THE MICROPHONE

Glen Mulready became the 13th elected Oklahoma Insurance Commissioner after receiving 62 percent of the vote statewide.  He was sworn into office on January 14, 2019.  Glen is a long-time insurance professional and private sector businessman who is a recognized leader and champion in the insurance industry.  As Commissioner, Glen has brought a business-like, bottom-line approach to budgeting and management of the Insurance Department.  He is Vice-Chair of the National Association of Insurance Commissioners’ (NAIC) Midwest Zone and sits on a number of Task Forces and Committees with NAIC.

PODCAST EPISODES

Episode 12 – In this episode Commissioner Mulready visits with Tyler Laughlin of  American Council of Life Insurers (ACLI). Discussion includes the life insurance marketplace in the U.S. and how it has evolved over the past five years.

Tyler Laughlin  – Tyler is the Regional Vice President of State Relations at the American Council of Life Insurers (ACLI). Before joining ACLI in 2019, he served as Chief of Staff & First Deputy Commissioner for the Oklahoma Insurance Department. Tyler is responsible for state legislative and regulatory affairs in Colorado, Kansas, Nebraska, Oklahoma and Texas and serves as ACLI’s lead for the Republican Attorneys General Association.

Episode 11 – With the unwinding of Medicaid after the public health emergency (PHE) expires, over 200,000 Oklahomans will be looking for health coverage.  Commissioner Mulready looks at Healthcare Sharing Ministries with Buddy Combs, Chief Legal Officer and General Counsel of OneShare Health.

Buddy Combs

OneShare Health welcomed former insurance regulator Buddy Combs in January 2020. Serving eight years at the Oklahoma Insurance Department and, ultimately, as First Deputy Commissioner and Chief of Staff, Buddy’s background in health insurance, and the oversight thereof, is extensive. Today, Buddy is responsible for overseeing the operations of the company’s compliance, contracting, and legal teams. This includes handling member complaints that come through departments of insurance, the Better Business Bureau©, and Attorney General offices, as well as the review of all legal matters within the organization. Once a leadership member at the Oklahoma Insurance Department, Combs also has extensive experience in the drafting and development of legislation related to healthcare and health insurance issues.

Episode 10 – Heading into storm season in Oklahoma and launching Mulready Says Get Ready – Before During and After the Storm, – seemed like the perfect time to visit with Paul T Martin, author of Pivot Points.  Paul examines the current state of the preparedness movement and suggests various strategies to teach a preparedness mindset into American culture.

Paul MartinPaul Martin

Paul earned a degree in Public Policy Studies from Vanderbilt and a law degree from the University of Miami.  He currently works in government relations for a reinsurance trade association. In addition to having tried a number of jury and non-jury cases to verdict, he has also worked as in-house counsel for a Fortune 50 insurance company. He has helped develop incident response and business continuity planning and training programs for law firms and insurers during his professional career. In September 2015, Paul published Pivot Points: Creating A Culture Of Preparedness And Resiliency In America.

Episode 9 – Commissioner Mulready has the privilege of speaking with someone who has had years and years of experience with the insurance industry in regulatory matters.  On this episode discussion topics will include looking at how Ms. Ables works with the Oklahoma Insurance Department, positives, and negatives of working with a regulatory agency and looking ahead at the industry and how the regulatory side might evolve over the next five to ten years.

Angela Ables, Director and President of the firm Kerr, Irvine, Rhodes & Ables

Ms. Ables’ practice focuses on regulatory law and for over thirty years she has represented and advised the insurance industry and attendant entities in regulatory matters, administrative proceedings, transactional matters, strategic legal issues, litigation, and appellate matters.  She represents insurers, third party administrators, brokers, captives, service warranty associations, producers, and adjustors before state and federal regulatory bodies, including the Oklahoma Insurance Department, the Oklahoma Securities Commission, and the Oklahoma Banking Department.

Episode 8 – As 2021 comes to a close, Ms. Scott visits with Commissioner Mulready about OID’s Government Affairs division, how they work with state lawmakers to assist with policy development and it’s goals for 2022.  She takes listeners through her process of working with each division on legislative priorities and the community.  She also discusses NAIC priorities  and how they work into the Departments goals.

Ashley Scott, Government and Community Affairs Director, Oklahoma Insurance Department

Ms. Scott joined OID in June of 2020 as the Government and Community Affairs Director.  She started her career working over 10 years with the House of Representatives and then moved to the Oklahoma State Department of Health as their legislative liaison before joining OID.

Episode 7 – Commissioner Mulready visits with Sal Gentile, owner of Friday Health plan and new to the Oklahoma marketplace, the state of the health care marketplaces. Commissioner Mulready will walk you through the latest open enrollment numbers, the range of options for policymakers who want to improve access to affordable health care and more.

Sal Gentile and David Pinkert, two health insurance technology veterans, started Friday Health Plan in 2015. Following the passage of the ACA, the pair aspired to create a more straightforward, easier-to-use health insurance company, better designed for self-insured individuals and families who were choosing their health plan. Based in Denver, Colorado, the company’s membership has grown by more than 400%. Friday plans to expand to several additional states during the upcoming 2022 open enrollment period with continued growth each year.

Episode 6 – Understanding Pharmacy Benefit Managers, their role in drug spending, and how they work with plan sponsors to negotiate drug price rebates. There are several players in this space: health insurance plans, of course — private companies offering individual or employer-based plans or managing benefits for government programs, such as Medicare. There are pharmacies. And there are the drug manufacturers. Coordinating among these entities, firms called pharmacy benefit managers work for insurers to administer the prescription drug portion of a health insurance plan. As an intermediary, it’s the job of the PBM to make sure covered patients have access to new drug therapies while also keeping an eye on spending for insurance companies or employers.  During this Mulready Minutes Podcast, we’ll hear from Oklahoma Insurance Commissioner Glen Mulready as he visits with Kelli Price, division director at OID overseeing compliance of our Pharmacy Benefit Managers Division at OID.

Kelli Price, Managing Counsel, Oklahoma Insurance Department

Ms. Price is Managing Counsel and Director of PBM Compliance at OID. She brings over 20 years of legal experience with her. In her role, Kelli works with her PBM compliance team to investigate complaints from consumers and pharmacies.

Episode 5 – America’s long-term care crisis has been worsening for decades. The product was heavily sold in the ’70s and ’80s, but insufficient calculations, longer life spans and reduced policy lapses have caused a massive problem. Insurance companies have to increase rates to improve solvency and sustainability which results in premium increases for policyholders. Some of which can’t afford the increase. During this Mulready Minutes Podcast, we’ll hear from Virginia Insurance Commissioner Scott White, the man leading the charge to find solutions for this problem at the national level. This is a session you won’t want to miss!

Scott A. White, Commissioner of Insurance Bureau of Insurance State Corporation Commission Commonwealth of Virginia

Mr. White joined the Bureau of Insurance in 1998 as a Research Analyst in the Bureau of Insurance’s Property & Casualty Division. In 1999, he moved to the Commission’s Office of General Counsel, where he provided legal advice and representation to the Bureau, primarily on property and casualty and agent enforcement/licensing matters. His responsibilities later expanded to include representing the Bureau on life and health and financial regulation matters. In 2011, Mr. White became Deputy General Counsel for Financial Services in the Office of General Counsel. In this position, he managed a group of attorneys who provide legal advice and representation to those divisions within the Commission that regulate insurance, securities, and financial institutions. Mr. White was appointed Commissioner of Insurance in January 2018.

Episode 4 –Looking at the pandemic and its impact on American Fidelity. What pandemic-related changes will stick around and what the company is looking forward to ahead.  

Chris Kenney, Senior Vice President, General Counsel, American First Fidelity Corporation and CEO for American Fidelity Securities

In his roles, he oversees the departments of Law, Corporate Compliance, Government Affairs, Broker Dealer Securities activities, and Corporate Secretarial Services. He joined American Fidelity in 2003 after spending seven years in the Legal Division at Kemper/Reserve National Insurance Company and three years as Assistant General Counsel at the Oklahoma Insurance Department. In addition to serving on the Board of American Fidelity International (Bermuda) Ltd., Chris serves on several related company boards, including Alcott HR LLC, Insurica, American Fidelity Securities and American Fidelity General Agency.

Episode 3Commissioner Glen Mulready discusses the key considerations for establishing a Captive Insurance Company and what benefits that may pose. Plus, guests Heather McClure from AON and Donald Ashwood from OID will break down requirements, rules, and best practices.

Heather McClure, JD, LL.M., Chief Risk Advisor, AON U.S. Healthcare Practice

Heather McClure is the Chief Risk Advisor for Aon’s U.S. Healthcare Practice. McClure leads the development and execution of strategy and innovation in risk consulting. Prior to joining Aon in 2021, Heather served as Chief Risk Officer for the University of Oklahoma’s academic medical system, OU Medicine. There she managed risk, insurance, and claims within a captive program, where she was Vice President and Chief Legal Officer. Heather has 28 years of experience in healthcare. She first began working in the industry in 1993 in Chicago at a large healthcare system working on complex contracts, policies, and managing risk.

Donald Ashwood, PIR, ACS, ALMI, Captive Coordinator at the Oklahoma Insurance Department

In his role, Donald serves as the primary captive regulator for all current/existing domestic captive insurance companies and captive service providers. Donald’s role is also charged with conducting/coordinating the review & analysis of annual financial reports and business plan revision requests for all Oklahoma domestic captives, monitoring/suggesting prospective captive statutory/rule amendments, periodic conference participation, as well as other various duties. Donald is currently working to obtain the Associate in Captive Insurance (ACI) designation as part of the International Center for Captive Insurance Education (ICCIE).

Episode 2 –During this episode, Commissioner Mulready will sit down with Heather McClure and Donald Ashwood to discuss the benefits of Captives and why they were the best risk mitigation tool for OU Medicine.

Heather McClure, JD, LL.M., Chief Risk Advisor, AON U.S. Healthcare Practice

Heather McClure is the Chief Risk Advisor for Aon’s U.S. Healthcare Practice. McClure leads the development and execution of strategy and innovation in risk consulting. Prior to joining Aon in 2021, Heather served as Chief Risk Officer for the University of Oklahoma’s academic medical system, OU Medicine. There she managed risk, insurance, and claims within a captive program, where she was Vice President and Chief Legal Officer. Heather has 28 years of experience in healthcare. She first began working in the industry in 1993 in Chicago at a large healthcare system working on complex contracts, policies, and managing risk.

Donald Ashwood, PIR, ACS, ALMI, Captive Coordinator at the Oklahoma Insurance Department

In his role, Donald serves as the primary captive regulator for all current/existing domestic captive insurance companies and captive service providers. Donald’s role is also charged with conducting/coordinating the review & analysis of annual financial reports and business plan revision requests for all Oklahoma domestic captives, monitoring/suggesting prospective captive statutory/rule amendments, periodic conference participation, as well as other various duties. Donald is currently working to obtain the Associate in Captive Insurance (ACI) designation as part of the International Center for Captive Insurance Education (ICCIE).

Episode 1 – Andy Beal: Looking at the global pandemic and the effect it had on the insurance market. Updates from NAIC and their position on topics like business interruption insurance and telehealth. 

Andrew Beal, NAIC Chief Operating Officer; Chief Legal Officer 

Andrew J. Beal joined the National Association of Insurance Commissioners in 1999. Mr. Beal served as General Counsel from 2000 until July 2006 when he was promoted to the position of Deputy Executive Vice President and Chief Legal Officer. He was appointed Chief Operating Officer and Chief Legal Officer in February 2009. In his current role, Mr. Beal’s duties include managing the day-to-day operations of the organization, with special focus on strategic planning and implementation of key initiatives, as well as engagements in innovation and emerging technologies in the insurance sector.

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