Posts by: Britney Han

UPDATE: Status of Patient’s Right to Pharmacy Choice Act

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July 29, 2020

UPDATE: Status of Patient’s Right to Pharmacy Choice Act

 

The Patient’s Right to Pharmacy Choice Act (“Act”) was passed by the Oklahoma legislature in 2019 with a stated purpose to establish minimum and uniform access by patients to pharmacy providers. Among other things, the Act provides for network adequacy, transparency, and uniformity. The Insurance Commissioner was tasked with the responsibility to enforce the Act.

Since the Act has been in effect it has been the subject of litigation in federal court, Pharmaceutical Care Management Association, v. Glen Mulready and Oklahoma Insurance Department, Case No. CIV-19-77-J pending in the United States District Court for the Western District of Oklahoma, which has prevented the Commissioner from moving forward with enforcement. However, on July 9, 2020, Judge Jones of the federal district court for the Western District of Oklahoma ruled the Commissioner could proceed with enforcement of the majority of the provisions of the Act. PCMA has appealed that ruling to the 10th Circuit Court of Appeals in Denver.

The Commissioner will now proceed forward with enforcement of the Act, currently excluding Medicare Advantage and Medicare Part D plans per the Court’s order. The Commissioner has been maintaining a record of all complaints received, to-date there are approximately 180. The majority of those complaints relate to MAC list pricing and “choice of pharmacy concerns.” The Oklahoma Insurance Department has begun the process of investigating complaints received, and based upon such investigations, will proceed to take necessary action as authorized by the Act.

Stakeholders can expect to see violations, established through investigation, prosecuted through public hearings, conducted pursuant to the Oklahoma Administrative Procedures Act, 75 O.S. §§ 250 et seq. The Oklahoma Insurance Department’s enforcement will remain compliant with Judge Jones’ order and any future ruling by the 10th Circuit.

Section 6933 of the Act created an Advisory Committee made up of  seven appointees;  two people nominated by the Oklahoma Pharmacists Association, two consumer members not employed or related to insurance, pharmacy or PBM nominated  by the Governor’s office, two persons representing PBM or insurance industry nominated by the Insurance Commissioner, and one person representing the Office of the Attorney General nominated by the Attorney General. The purpose of the Committee is to assist the Commissioner’s regulatory activities by bringing the viewpoints of various constituencies represented by the committee to the Department. On July 9, 2020, the Commissioner welcomed the advisory committee at its first meeting held at the offices of the Insurance Commissioner, 400 NE 50th Street, Oklahoma City, OK  73105.  Mr. Ron White, Director of the Department’s PRPCA Division, briefed the committee on the Commissioner’s thoughts concerning enforcement and strategized with the Committee concerning “next steps”.

Questions or comments should be directed to
PBM Regulatory Compliance Division at PBMcomplaints@oid.ok.gov.

Get Help Paying for Your Medicare Prescription Drug Costs with Extra Help

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For Immediate Release:
July 24, 2020

Get Help Paying for Your Medicare Prescription Drug Costs with Extra Help

By Oklahoma Insurance Commissioner Glen Mulready 

 

Having to choose between buying groceries or paying for prescription drugs is a decision no Medicare beneficiary should have to make. As many Oklahomans are experiencing financial hardship due to COVID-19, the federal Extra Help Program may be available for you if you are a Medicare beneficiary with limited income and resources. The Extra Help program assists qualified Medicare beneficiaries with out-of-pocket expenses associated with Medicare Part D prescription drug expenses.

There are more than 15,000 Medicare beneficiaries in Oklahoma who may be eligible for this program but have yet to apply. The Medicare Assistance Program (MAP) is a division of the Oklahoma Insurance Department that can help Medicare beneficiaries understand and apply for this assistance. In this unique time, when scammers are taking advantage of fear and uncertainty caused by the pandemic, it is important to get your information from credible sources. MAP provides free, unbiased information to help Oklahomans understand Medicare, Medicare supplements, Medicare Advantage and other health plan options as well as long-term care insurance.

The income and asset limits for Extra Help are:

  • $1,615 per month with assets up to $14,610 if you are single
  • $2,175 per month with assets up to $29,160 if you are married

Individuals who qualify for this program will receive assistance with their Medicare Part D prescription drug plans. This means that individuals who qualify for Full Extra Help will have their Part D monthly premium paid up to $28.74 per month and they will pay a reduced co-pay of $3.60 for generic drugs and $8.95 for name-brand drugs.

To see if you qualify for the Extra Help program, call the Oklahoma Medicare Assistance Program at (800) 763-2828 or visit https://www.oid.ok.gov/ship-low-income-subsidy/.

If you have questions about other insurance issues, contact the Oklahoma Insurance Department at 1-800-522-0071 or visit our website at www.oid.ok.gov. 

 

About the Oklahoma Insurance Department 

The Oklahoma Insurance Department, an agency of the State of Oklahoma, is responsible for the education and protection of the insurance-buying public and for oversight of the insurance industry in the state. 

For more information, contact:

Liz Heigle 405-522-0683 Liz.Heigle@oid.ok.gov

Premium Relief Programs to Save Oklahoma Drivers Over $164 Million Amid COVID-19

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For Immediate Release:

July 20, 2020 

Premium Relief Programs to Save Oklahoma
Drivers Over $164 Million Amid COVID-19

 

OKLAHOMA CITY – In Aprilthe Oklahoma Insurance Department (OID) issued bulletins requesting insurance carriers operating in Oklahoma to provide flexibility and possible relief options for Oklahoma consumers during the COVID-19 pandemicIn response to OID’s request, many automobile insurance companies announced refunds, dividends, credits, or other appropriate premium adjustments to their customers as the industry saw fewer accidents and insurance claims.

As a result, 99 Oklahoma property and casualty insurance companies have submitted some form of relief filings to OID since Governor Kevin Stitt’s State of Emergency announced in March. To date, the estimated savings in premium relief and reduced future premiums to Oklahoma consumers iover $164 millionMore than 1.8 million policyholders will save an estimated $91 per policyholder.

I appreciate the insurance industry for continuing to step up and work with us to put money in the hands of consumers when they need it mostI hope this helps ease some of the financial burdens many are experiencing right now, Insurance Commissioner Glen Mulready said.

Commissioner Mulready also urged Oklahoma consumers to contact their insurance agent or company if they are financially struggling and thinking about canceling their insurance. He said most insurance companies will be flexible and willing to work with consumers during this public health crisis.

Our number one priority is consumer protection. Our team is working diligently with the insurance industry to ensure all Oklahomans have and can maintain the coverage they need during this challenging time,” Mulready added.

To see information about insurance companies offering premium relief and assistance programs to Oklahoma consumers, visit https://www.oid.ok.gov/covid19_relief/. If you have issues with your insurance company or agentyou can file a complaint at https://www.oid.ok.gov/contact-us/.

If you have questions about other insurance issues, contact the Oklahoma Insurance Department at 1-800-522-0071 or visit our website at www.oid.ok.gov

 

Questions or comments should be directed to

Communications Director, Liz Heigle
Liz.Heigle@oid.ok.gov | (405) 819-2221

Celebrate Independence Day Without an Insurance Claim

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For Immediate Release:
July 1, 2020
 

Celebrate Independence Day Without an Insurance Claim 

By Oklahoma Insurance Commissioner Glen Mulready 

 

For many Oklahomans, Independence Day means celebrating with a cookout, fireworks, road trips and boating. Independence Day reminds us each year of our country’s beginning and the freedoms we enjoy. The annual holiday allows us to spend more time with those we love, but it may also raise the risk of filing an insurance claim. As many cities and towns have canceled or postponed their Fourth of July events due to the COVID-19 pandemic, the risk of having a claim significantly increases if you plan on hosting your own celebration. Before you go shopping for sparklers and bottle rockets, here are some safety tips: 

  1. Fireworks Injury
    According to the U.S. Consumer Product Safety Commission (CPSC), 250 people on average go to the emergency room every day with fireworks-related injuries in the month around the July 4th holiday. Setting off fireworks not only puts your property and neighbors’ homes in danger, but it could also cause serious bodily harm or injury if not handled properly. According to the CPSC, more than 19,500 fires are started each year by fireworks and 7,300 people were treated for fireworks-related injuries in July 2019.
     
  1. Local Rules
    It is important to remember fireworks are dangerous and should only be used by someone who has a permit and the proper training. Setting off fireworks is illegal without a permit in most major towns and cities in Oklahoma. Due to drought conditions this year in Oklahoma, fireworks are prohibited in many areas along with other forms of outdoor burning. Follow local ordinances and contact your city or county officials if you have questions regarding the use of fireworks in your area.
     
  1. Insurance Coverage
    If you get hurt while setting off fireworks on your property, your homeowners insurance should cover your injuries. Any fireworks injuries to yourself or your family will likely be covered under your health insurance. Your homeowners policy steps in when fireworks injure someone else. Specifically, the liability portion of it usually will pay that person’s medical bills as well as legal expenses up to the limits of the policy. This all depends on local rules and your policy; always check with your insurance agent or company and review your policy.

Though the idea of a Fourth of July celebration without fireworks lighting up the sky might be disappointing, be sure to check your city’s website and social media for the celebration information around your areaRemember, before you dust off the fireworksmake sure to understand what your insurance will and won’t cover if there’s an accident. 

Celebrate Freedom this Fourth of July…Safely! 

If you have questions about other insurance issues, contact the Oklahoma Insurance Department at 1-800-522-0071 or visit our website at www.oid.ok.gov. 

 

About the Oklahoma Insurance Department 

The Oklahoma Insurance Department, an agency of the State of Oklahoma, is responsible for the education and protection of the insurance-buying public and for oversight of the insurance industry in the state. 

 

For more information, contact: 

Liz Heigle
405-522-0683
Liz.Heigle@oid.ok.gov 

PC Bulletin No. 2020-01

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PC BULLETIN NO. 2020-01


To: All Property and Casualty Insurers Licensed in Oklahoma

From: Glen Mulready, Insurance Commissioner

Date: March 20, 2020 (Updated and June 18, 2020)

Re: CORONAVIRUS (COVID-19)


PC Bulletin 2020-01 (As Amended) modifies PC Bulletin No. 2020-01 dated March 17, 2020 and April 29, 2020. PC Bulletin 2020-01 (As Amended) will be effectively rescinded on June 30, 2020, except as provided below:

  1. E-signatures authorized under Oklahoma law, shall be valid and binding for any claim or claim related document.
  2. The term of extended grace periods, afforded to insureds pursuant to the original bulletin, shall be allowed to expire upon reaching the end of the extension.
  3. Medical professional liability insurers are encouraged to continue territorial coverage expansion for providers to help facilitate delivery of health care in Oklahoma, such as expansion of telehealth, in connection with COVID-19 and all other diseases.
  4. Insureds request for midterm audit of policies as a result of change of risk/premium, shall be continued through year-end 2020.
  5. The term of extended claims reporting periods, afforded to insureds pursuant to the original bulletin, shall be allowed to expire upon reaching the end of the extension.

The Department appreciates your support and cooperation in the implementation of this bulletin.

Questions or comments applicable to this bulletin should be directed to Mike Rhoads (mike.rhoads@oid.ok.gov) or Ron Kreiter (ron.kreiter@oid.ok.gov), Oklahoma Insurance Department, 400 NE 50th Street, Oklahoma City, OK 73105-1816.

LH Bulletin No. 2020-02

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LH BULLETIN NO. 2020-02


To: All Life & Health Insurers and Health Maintenance Organizations Licensed in Oklahoma
From: Glen Mulready, Insurance Commissioner
Date: March 17, 2020 (Updated and June 18, 2020)
Re: CORONAVIRUS (COVID-19)


LH Bulletin 2020-02 (As Amended) modifies LH Bulletin No. 2020-02 dated March 17, 2020 and April 29, 2020. LH Bulletin 2020-02 (As Amended) will be rescinded on June 30, 2020, except as provided below:

  1. Health insurers and entities are encouraged to permit the generalized use of in-network telehealth/telemedicine services and encourage health insurers and entities to expand their networks of providers and facilities to perform telemedicine services.
  2. 2. Health carriers and other entities will accept as valid and binding, any claim or claim related document bearing an e-signature or an e-notary as otherwise authorized pursuant to Oklahoma law.
  3. Health carriers and entities will continue the use of the timeframes for utilization review as stated in the original bulletin. (Will Expire when the Governor’s Executive Order 2020-20 (As Amended) is withdrawn.)
  4. Health carriers and entities will continue to provide access to medically necessary diagnosis and treatment of COVID-19 without requiring preauthorization. (Will Expire when the Governor’s Executive Order 2020-20 (As Amended) is withdrawn.)
  5. Health insurer and entities will continue to waive cost-sharing measures for COVID-19 laboratory tests and for in-network provider office visits and in-network urgent care center visits when testing for COVID-19. (Will Expire when the Governor’s Executive Order 2020-20 (As Amended) is withdrawn.)
  6. The term of extended grace periods, afforded to insureds pursuant to the original bulletin, shall be allowed to expire upon reaching the end of the extension.
  7. Companies should continue all reasonable measures to facilitate diagnosis and treatment of COVID 19. (Will Expire when the Governor’s Executive Order 2020- 20 (As Amended) is withdrawn.) 8. Suspension of underwriting rules related to minimum group participation requirements shall continue through 12/31/20.

The Department extends its appreciation to health carriers in working with the State to address this public health challenge.

Questions or comments applicable to this bulletin should be directed to Mike Rhoads (mike.rhoads@oid.ok.gov) or Ron Kreiter (ron.kreiter@oid.ok.gov), Oklahoma Insurance Department, 400 NE 50th Street, Oklahoma City, OK 73105-1816.

Hoodwinked Virtual Conference Press Release

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For Immediate Release:
June 22, 2020 

Oklahoma Insurance Department to Host First Virtual Fraud Conference Beginning July 8 

 

OKLAHOMA CITY – The Oklahoma Insurance Department (OID) partnered with the Oklahoma Department of Securities, the Oklahoma Attorney General’s Office, the Oklahoma Banker’s Association and AARP Oklahoma to host the Hoodwinked Fraud Conference virtually, beginning July 8, 2020. On Wednesdays, July 8, 15, 22 and 29 at 10 a.m., the Hoodwinked Fraud Conference will offer various fraud-related webinar series, from Medicare and healthcare fraud to relationship scams, cyber scams, investmentbanking and securities fraud. 

This conference will educate Oklahomans on the latest white-collar crimes and provide tips for staying safe. This virtual event will consist of four total educational sessions led by speakers with diverse areas of expertise such as state agency directorslaw enforcement professionals and individuals from the fraud prevention fields. 

We are excited to offer our first virtual conference and grateful to our partners who’ve come together to help make this possible,” said Insurance Commissioner Glen Mulready. In this unprecedented time when fraudsters are taking advantage of fear and uncertainty caused by the pandemicwe are looking to bring our community together and offer sessions that will help Oklahomans protect themselves and their loved ones with new skills, understanding and knowledge.” 

Registration for the event is complimentary and open online at www.oid.ok.gov. Visit here for speaker information and updates about the conference or follow OID’s social media accounts on FacebookInstagramLinkedIn and Twitter (#DontBeHoodwinked). 

If you have questions about other insurance issues, contact the Oklahoma Insurance Department at 1-800-522-0071 or visit our website at www.oid.ok.gov 

 

For more information, contact: 

Liz Heigle
405-522-0683
Liz.Heigle@oid.ok.gov 

Special Notice – Temporary License Applications and Expiration

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Special Notice to Oklahoma Insurance Professionals June 18, 2020
To: Oklahoma Insurance Companies and Licensed Insurance Professionals
From: Oklahoma Insurance Department- Licensing Division
RE: Temporary Producer and Apprentice Adjuster License Applications and Expiration

On March 26, 2020, the Oklahoma Insurance Department (OID), led by Commissioner Glen Mulready, made available Temporary Producer and Apprentice Adjuster licenses due to the COVID-19 related closure of PROMETRIC testing centers nationwide. On June 1, 2020, PROMETRIC opened all Oklahoma testing centers at 100% seating capacity.

For the past few weeks, the OID has been monitoring testing capacity and has determined that testing availability is sufficient to support the current need. Therefore, effective June 25, 2020, the OID will no longer accept Temporary Producer and Apprentice Adjuster license applications. Pending applications received in our office by June 25, 2020, will continue to be processed.

All Temporary Producer and Apprentice Adjuster licenses shall expire on September 1, 2020. We will work with our Database provider (SBS) to accurately reflect these expiration dates on issued temporary licenses. The OID will email temporary licensees a reminder that the temporary license will expire. The Licensing Division encourages all temporary licensees to prepare for and schedule their examinations. Study material is available for purchase from our webpage www.licensing.oid.ok.gov as well as the most recent Licensing Information Bulletin from the Exam Vendor which includes outlines for each examination.

As always, the OID will continue to monitor the public health event and act accordingly. Additional notices related to the temporary license will be posted on the OID website and emailed.

The mission of the Oklahoma Insurance Department is to protect and enhance the financial security of Oklahoma and Oklahomans. Thank you in advance for your patience and understanding as we all work together to minimize delays and hardships to our licensees and the industry while still providing the protection needed to Oklahoma Consumers.

Oklahoma Insurance Department
Licensing Division
400 NE 50th Street
Oklahoma City, Oklahoma 73105
405.521.3916 phone
www.licensing.oid.ok.gov

New Director of Government and Community Affairs and Assistant Commissioner for License Services Announcement

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For Immediate Release:

June 5, 2020

Oklahoma Insurance Department Announces New Director of Government and Community Affairs and Assistant Commissioner for Licensing Services

OKLAHOMA CITY – Oklahoma Insurance Commissioner Glen Mulready announced the addition of Ashley Scott as Director of Government and Community Affairs. In this role, Scott will coordinate legislative efforts with state policymakers, facilitate agency rule promulgation and represent the Oklahoma Insurance Department (OID) across the state by working with local business and community leaders to support the mission of OID.

“Ashley is a talented leader and a respected voice at the State Capitol,” Mulready said. “We are excited to have Ashley join our team and look forward to her building connections with industry leaders across the state.”

Previously, Scott worked as the Legislative Liaison for the Oklahoma State Department of Health, where she was responsible for the advancement of their annual legislative agenda, development of agency rules, and coordinating policy initiatives  with key public health stakeholders. Prior to that, she worked under Speaker Charles McCall at the Oklahoma House of Representatives and former Speaker Jeff Hickman as legislative coordinator and appointments director.

Born and raised in Choctaw, Oklahoma, Scott graduated from the University of Central Oklahoma with a bachelor’s degree in English. She will begin her new role on June 18, 2020.

In addition, Mulready announced Erin Wainner has been named Assistant Commissioner for Licensing Services. Since joining OID in October 2006, Wainner has held several roles and is currently the Supervisor for Continuing Education. In this new position, she will oversee the Bail Bonds, Licensing and Education, and Regulated Industry Services divisions. Wainner graduated from the University of Central Oklahoma with a bachelor’s degree in Business Administration with an emphasis in Human Resource Management. She will transition to this new role immediately.

“I am thrilled to see Erin take on this new leadership role at OID,” said Mulready. “She exemplifies our commitment to provide advancement opportunities for our dedicated team members. Erin provides extraordinary customer service and we look forward to her serving Oklahomans for many years to come.”

If you have questions about other insurance issues, contact the Oklahoma Insurance Department at 1-800-522-0071 or visit our website at https://www.oid.ok.gov.

UPDATED Special Notice

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RE: Testing Centers


Special Notice to Oklahoma Insurance Professionals
Date: June 2, 2020
To: Oklahoma Insurance Companies and Licensed Insurance Professionals
From: Oklahoma Insurance Department- Licensing Division


On June 1, 2020, PROMETRIC will be opening 100% testing capacity for all Oklahoma testing centers.  PROMETRIC has opened these seats for scheduling. The Licensing Division encourages all Temporary Licensees to schedule their examination as soon as possible. The Oklahoma Insurance Department is monitoring the testing capacity situation and will be re-evaluating the need for continuing temporary licenses. Notice will be provided when an expiration to the temporary licenses is determined. Study material is available for purchase from our webpage www.licensing.oid.ok.gov as well as the most recent Licensing Information Bulletin from the Exam Vendor which includes outlines for each examination.

Testing centers continue to have enhanced procedures that implement social distancing recommendations by the Centers for Disease Control and Prevention. Candidates are required to wear a face mask at the testing center. Please direct all questions regarding the examination process, scheduling availability and open locations to PROMETRIC by calling them at 1.888.597.8223 or by reviewing their website at www.Prometric.com. Additionally, PROMETRIC has requested candidates who require direct support from PROMETRIC to submit this form.

Oklahoma Insurance Department Licensing Division

400 NE 50th Street
Oklahoma City, Oklahoma 73105
405.521.3916 phone https://www.licensing.oid.ok.gov