Posts by: Britney Han

Special Notice – Testing Centers Reopening

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Special Notice to Oklahoma Insurance Professionals
Date: June 2, 2020
To: Oklahoma Insurance Companies and Licensed Insurance Professionals
From: Oklahoma Insurance Department- Licensing Division
RE: Testing Centers


On June 1, 2020, PROMETRIC will be opening 100% testing capacity for all Oklahoma testing centers.  PROMETRIC has opened these seats for scheduling. The Licensing Division encourages all Temporary Licensees to schedule their examination as soon as possible. The Oklahoma Insurance Department is monitoring the testing capacity situation and will be re-evaluating the need for continuing temporary licenses. Notice will be provided when an expiration to the temporary licenses is determined. Study material is available for purchase from our webpage www.licensing.oid.ok.gov as well as the most recent Licensing Information Bulletin from the Exam Vendor which includes outlines for each examination.

Testing centers continue to have enhanced procedures that implement social distancing recommendations by the Centers for Disease Control and Prevention. Candidates are required to wear a face mask at the testing center. Please direct all questions regarding the examination process, scheduling availability and open locations to PROMETRIC by calling them at 1.888.597.8223 or by reviewing their website at www.Prometric.com. Additionally, PROMETRIC has requested candidates who require direct support from PROMETRIC to submit this form.

 

Oklahoma Insurance Department Licensing Division

400 NE 50th Street
Oklahoma City, Oklahoma 73105
405.521.3916 phone https://www.licensing.oid.ok.gov

Oklahoma Insurance Licensing Exam

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Oklahoma Insurance Licensing Exam


Special Notice to Oklahoma Insurance Professionals
To: Oklahoma Insurance Companies and Pre-License Exam Prep Providers
From: Oklahoma Insurance Department- Licensing & Education Division
RE: Launch of Prometric’s ProProctor™ Online Proctoring Solution

The Oklahoma Insurance Department (OID), led by Commissioner Glen Mulready, continues to find new ways to address disruptions caused by COVID-19 related closures.  The OID Licensing Division offered Temporary Producer and Apprentice Adjuster licenses for a limited time, while Prometric testing centers experienced closures nationwide. On September 1, 2020, all Temporary Producer and Apprentice Adjuster licenses will expire.

In preparation, the Oklahoma Insurance Department and Prometric are pleased to announce the availability of the Oklahoma insurance exams via remotely proctored testing using Prometric’s ProProctor™ application.  ProProctor™ provides another test option for candidates that prefer to take the exam in a private setting instead of traveling to a test center.  The exam will be proctored by a Prometric proctor.  The ProProctor ™application will begin scheduling appointments as of August 10, 2020.

The ProProctor™ platform is a proprietary remote testing system that uses advanced AI technologies and experienced 100% live proctoring staff to offer reliable monitoring and security risk mitigation throughout the examination process. The ProProctor™ solution is available day or night, from any location with standard internet access.  It uses the same test delivery software available in the Prometric global test center locations—ensuring a consistent experience across testing modalities. The application was designed with the user experience in mind, providing easy-to-use tools to confirm computer readiness and deliver the examination.

Thank you for your patience and understanding as we all work together to minimize delays and hardships to our licensees and the industry while still providing the protection needed to Oklahoma Consumers.

LH BULLETIN NO. 2020-03

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LH BULLETIN NO. 2020-03


TO: All Life & Health Insurers and HMOs Licensed in Oklahoma

FROM: Glen Mulready, Insurance Commissioner

DATE: May 22, 2020

SUBJECT: Antibody Testing (COVID-19)


The Governor of the State of Oklahoma has issued a Declaration of Emergency. That Executive Order 2020-07 was issued March 15, 2020. Further, a new Executive Order 2020-13 was issued on April 8, 2020.

All health carriers, other insurance industry representatives and other interested parties are encouraged to review the latest Oklahoma information about COVID-19 released by the Oklahoma Department of Health. (https://coronavirus.health.ok.gov/).

The Oklahoma Insurance Department (Department) is issuing this bulletin to assist individuals and entities regulated by the Department in effectuating the provisions of insurance-related services during this urgent public health challenge.

The Department has been working diligently over the past month with our state congressional delegation and federal officials to obtain Medicare pricing and additional guidance on Antigen and Antibody (Serology) testing. On May 19, the Centers for Medicare and Medicaid Services (CMS) issued Medicare Administrative Contractor (MAC) pricing details for the previously created CPT codes (86769, 86328) from the American Medical Association. CMS has yet to establish further guidance on these tests. In the absence of additional information, Carriers should follow the provisions of this bulletin.

COVID-19 PCR, Antigen and Antibody Testing

Currently, the Department is aware of three types of COVID-19 tests.

  • PCR (Polymerase Chain Reaction) tests look for the presence of the unique DNA of COVID-19 in a patient
  • Antigen tests look for a unique part of COVID-19, such as a specific protein on one of the unique COVID-19 spikes.
  • Antibody tests (also known as serology tests) look for presence of antibodies in a patient’s immune system that may fight off the COVID-19.

Please be aware that the Department expects Carriers to cover PCR and antigen tests designed to detect the presence of COVID-19 when a patient’s symptoms indicate the medical need to conduct a test.

Regarding antibody tests, the Department expects Carriers to cover FDA-authorized antibody tests. Carriers shall waive cost-sharing for antibody testing and process claims in compliance with federal guidelines (e.g. the CARES Act). This includes tests approved for patient use through premarket approval or emergency use pathways, and tests that are developed and administered in accordance with FDA specifications or through state regulatory approval. The Department expects Carriers to cover these antibody tests, but only when such tests are medically necessary and ordered by an appropriate treating medical professional who is tracking the symptoms, diagnosis, and prognosis of the patient in order to support diagnosis or treatment for COVID-19 or for treatment of another disease when information about COVID-19 antibodies may impact the future outcome of that treatment for a particular person. It is not considered medically necessary if a COVID-19 antibody test is to be used as part of “return-to-work” programs, public health surveillance testing or any efforts not associated with disease diagnosis or treatment.

Administrators – Self Funded Plans

Due to the public health crisis caused by COVID-19, the Department expects administrators for employer-sponsored self-funded health benefit plans to encourage plan sponsors to take steps that are consistent with this Bulletin. Plan sponsors should be made aware of the public health risks to all Oklahoma residents, and administrators should do all they can to encourage plan sponsors to take steps to remove barriers to accessing medically necessary testing, diagnosis, counseling, and treatment of COVID-19.

Questions or comments applicable to this bulletin should be directed to Mike Rhoads (mike.rhoads@oid.ok.gov) or Ron Kreiter (ron.kreiter@oid.ok.gov), Oklahoma Insurance Department, 400 NE 50th Street, Oklahoma City, OK 73105-1816.

UPDATED Special Notice

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UPDATED Testing Center and Temporary License Information


Special Notice to Oklahoma Insurance Professionals
Date: May 15, 2020
To: Oklahoma Insurance Companies and Resident Licensed Insurance Professionals
From: Oklahoma Insurance Department- Licensing Division


As testing centers open, each center has enhanced procedures that implement social distancing recommended by the Centers for Disease Control. One change is that seating is limited to approximately 25%. Additionally, PROMETRIC provides testing for insurance and other professionals. Seating is reserved for a specific type of test but opens to any type of test closer to the examination date if not reserved. Due to these limitations, there is a backlog in seat availability. Candidates should keep checking back for new availability as these seats open and capacity increases. The OID continues to work toward a remote testing option.

Due to these limitations in testing, the OID will continue to accept and process temporary applications and provide notice when the temporary applications will discontinue. The Licensing Division encourages all Temporary Licensees to schedule their examinations and prepare for their examinations during this time. Study material is available for purchase from our webpage www.licensing.oid.ok.gov as well as the most recent Licensing Information Bulletin from the Exam Vendor which includes outlines for each examination.

Please direct all questions regarding the examination process, scheduling availability and open locations to Prometric by calling them at 1.888.597.8223 or by reviewing their website at www.Prometric.com.

The mission of the Oklahoma Insurance Department is to protect and enhance the financial security of Oklahoma and Oklahomans. Additional notification will be provided to all licensees as the current situation evolves. Thank you in advance for your patience and understanding as we all work together to minimize delays and hardships to our licensees and the industry while still providing the protection needed to Oklahoma Consumers.

 

IMPORTANT INFORMATION FROM PROMETRIC:

The phone lines are working. However, we are currently experiencing a high volume of inquiries related to the COVID-19 outbreak; as a result, candidates may experience a significant delay in response time. In order to achieve the best possible response times, where possible, we have funneled our customer service communications to a singular online form that asks for specific information our team needs to handle candidate requests. We encourage candidates who require direct support from Prometric to submit that form, found here, so we can help them schedule their appointment in an appropriate seat. Given the volume of requests, our response time may still be delayed, but this is the best avenue to ensure candidates receive the support they need.

Remembering May 2019: Where It Can Rain, It Can Flood

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For Immediate Release:
May 13, 2020

 

Remembering May 2019:
Where It Can Rain, It Can Flood

By Oklahoma Insurance Commissioner Glen Mulready 

One year ago, during the late hours of April 30 and the morning of May 1, 17 tornadoes struck Oklahoma. These storms carried 5 to 6 inches of rainfall and thousands of Oklahomans were devastated by flooding that resulted in more than $31 million in estimated losses and almost 6,000 flood claims reported.

In the aftermath of mother nature, Oklahomans did what they do best — we pulled together, volunteered to clean up endless piles of debris and helped the state recover. We came together as one to help our neighbors and demonstrated our state’s resilience. Since this time, we have seen an increase in the purchase of flood insurance as a result of this devasting storm. Unfortunately, over time, people start to forget about this disastrous event and drop their coverage.

As another May begins, I’m encouraging Oklahomans to Get Ready now and reminding you of the importance of preparedness. With the spread of the global COVID-19 pandemic, we must take extra precautions and be extra prepared this year.

Here are three important reasons to consider flood insurance:

  1. You Live in Oklahoma
    Flooding is the number one natural disaster in the United States and is one of the top four disaster risks in Oklahoma. While most standard homeowners’ policies cover tornadoes, hail and wildfires, they DO NOT cover flood. In high-risk areas, there is at least a 1 in 4 chance of flooding during a 30-year mortgage.
  2. 30-Day Waiting Period
    It typically takes up to 30 days for a policy to go into effect so the time to buy is well before a disaster. That is why you need to purchase or renew flood insurance well in advance. Waiting until you see water levels rise is too late. Get flood coverage under the National Flood Insurance Program (NFIP) today.
  3. Cost of Flooding
    Flooding can be an emotionally and financially devastating event. According to the Federal Emergency Management Agency, an inch of water in a home could cause more than $27,000 in damages, and about 33 percent of all flood claims come from outside of high-risk areas. The cost of having flood insurance is a drop in the bucket, compared to the cost of flood damage. In 2019 nationally, the average flood insurance claim payment was $53,301 and the annual average flood insurance premium payment was $674.

People tend to be optimistic and think they’re not going to be the victims of a disaster. And no one could have predicted the impact on each Oklahoman of a global pandemic, but all of us should use these past examples and maybe personal experiences to Get Ready. While we cannot prevent another flood from occurring, we can get our state financially prepared for the damage when it hits. Let’s make sure that Oklahomans really understand their flood risk. That where it can rain, it can flood.

 

If you have questions about other insurance issues, contact the Oklahoma Insurance Department at 1-800-522-0071 or visit our website at www.oid.ok.gov.

flood PSA
Click here to see more flood information and stats from May 2019.

About the Oklahoma Insurance Department 

The Oklahoma Insurance Department, an agency of the State of Oklahoma, is responsible for the education and protection of the insurance-buying public and for oversight of the insurance industry in the state. 

For more information, contact:

Liz Heigle 405-522-0683 Liz.Heigle@oid.ok.gov

PC Bulletin No. 2020-04

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Terrorism – TRIPRA of 2019 – Filing Procedures for Compliance


TO: ALL PROPERTY AND CASUALTY INSURERS WRITING COMMERCIAL LINES INSURANCE PRODUCTS ALL INSURERS ON THE NAIC QUARTERLY LISTING OF ALIEN INSURERS

FROM: OKLAHOMA INSURANCE DEPARTMENT
RE: FILING PROCEDURES FOR COMPLIANCE
DATE: MAY 7, 2020 


The purpose of this bulletin is to advise you of certain provisions of the Terrorism Risk Insurance Program Reauthorization Act of 2019 amending and extending the Terrorism Risk Insurance Act of 2002 (the Act) by reauthorization, which may require insurers to submit a filing in this state of disclosure notices, policy language, and applicable rates as a result of the Act. For further details related to the Act, please consult the Act itself. 

Background  

Uncertainty in the markets for commercial lines property and casualty insurance coverage arose following the substantial loss of lives and property experienced on September 11, 2001. Soon after these tragic events, many reinsurers announced that they would no longer provide coverage for acts of terrorism in future reinsurance contracts. This led to a concerted effort on behalf of all interested parties to seek a federal backstop to facilitate the ability of the insurance industry to continue to provide coverage for these unpredictable and potentially catastrophic events. As a result, Congress enacted and the President signed into law in November 2002, the Terrorism Risk Insurance Act of 2002. This federal law provided a federal backstop for defined acts of terrorism and imposed certain obligations on insurers. The Act was extended for a two-year period covering Program Years 2006 and 2007, and for an additional seven years through December 31, 2014 with the enactment of the Terrorism Risk Insurance Program Reauthorization Act of 2007. The Act was extended again with the enactment of the Terrorism Risk Insurance Program Reauthorization Act of 2015, which made substantial changes to the program parameters, including to the insurer deductible, the mandatory recoupment percentage, and the insurance marketplace aggregate retention amount. Most recently, the Act was extended through 2027 with the enactment of the Terrorism Risk Insurance Program Reauthorization Act of 2019, which made no major changes to the parameters of the program. 

The reauthorized Act, as amended and extended, contains minimal changes, including: 

  • Extending the program through December 31, 2027. 
  • Changing the timing of the mandatory recoupment by moving the date of each referenced year back five years.  
  • Requiring the Secretary of the Treasury to include in the Secretary’s annual report an evaluation of the availability and affordability of terrorism risk insurance, including specifically for places of worship.  
  • Requiring the Comptroller General of the United States to conduct a study on: overall vulnerabilities and potential costs of cyber attacks on the U.S.; whether state-defined cyber liability under a property/casualty (P/C) line of insurance is adequate coverage for an act of cyber terrorism; whether such risks can be adequately priced by the private market; and whether the current risk-share systems under TRIA are appropriate for a cyber terrorism event.   
  • Eliminating outdated language relating to past United States Government reimbursement levels. The reimbursement level of covered terrorism losses exceeding the statutorily established deducible is now (as of January 1, 2020) a fixed 80%.   

Definition of Act of Terrorism 

Section 102(1) defines an act of terrorism for purposes of the Act. Please note that the unmodified reference to “the Secretary” refers to the Secretary of the Treasury. The revised Section 102(1)(A) states, “The term ’act of terrorism’ means any act that is certified by the Secretary, in consultation with the Secretary of Homeland Security, and the Attorney General of the United States—(i) to be an act of terrorism; (ii) to be a violent act or an act that is dangerous to—(I) human life: (II) property; or (III) infrastructure; (iii) to have resulted in damage within the United States, or outside the United States in the case of—(I) an air carrier or vessel described in paragraph (5)(B); or (II) the premises of a United States mission; and (iv) to have been committed by an individual or individuals, as part of an effort to coerce the civilian population of the United States or to influence the policy or affect the conduct of the United States Government by coercion.” Section 102(1)(B) states, “No act shall be certified by the Secretary as an act of terrorism if—(i) the act is committed as part of the course of a war declared by the Congress, except that this clause shall not apply with respect to any coverage for workers’ compensation; or (ii) property and casualty insurance losses resulting from the act, in the aggregate, do not exceed $5,000,000.” Section 102(1)(C) and (E) specify that the determinations are final and not subject to judicial review and that the Secretary of the Treasury cannot delegate the determination to anyone. 

Submission of Rates, Policy Form Language and Disclosure Notices 

If an insurer relies on an advisory organization to file loss costs and related rating systems on its behalf, no rate filing is required unless an insurer plans to use a different loss cost multiplier than is currently on file for coverage for certified losses. Insurers that develop and file rates independently may choose to maintain their currently filed rates or submit a new filing. The rate filing should provide sufficient information for the reviewer to determine what price would be charged to a business seeking to cover certified losses. This state will accept filings that contain a specified percentage of premium to provide for coverage for certified losses. Insurers may also choose to use rating plans that take into account other factors such as geography, building profile, proximity to target risks, and other reasonable rating factors. The insurer should state in the filing the basis that it has for selection of the rates and rating systems that it chooses to apply. The supporting documentation should be sufficient for the reviewer to determine whether the rates are excessive, inadequate or unfairly discriminatory.  

This state will not allow exclusions of coverage for acts of terrorism that fail to be certified losses solely because they fall below the $5,000,000 threshold in Section 102(1)(B) on any policy that provides coverage for acts of terrorism that fail to be certified. Insurers required to file policy forms may submit language containing coverage limitations for certified losses that exceed $100 billion in the aggregate. 

Insurers subject to policy form regulation must submit the policy language that they intend to use in this state. The policy should define acts of terrorism in ways that are consistent with the Act, as amended, state law and the guidance provided in this bulletin. The definitions, terms and conditions should be complete and accurately describe the coverage that will be provided in the policy. Insurers may conclude that current filings are in compliance with the Act, as amended, state law and the requirements of this bulletin. 

A change introduced in the Terrorism Risk Insurance Program Reauthorization Act of 2007 was a disclosure requirement for any policy issued after the enactment of the Act. Specifically, in addition to other disclosure requirements previously contained in TRIA, insurers since 2007 have had to provide clear and conspicuous disclosure to the policyholder of the existence of the $100 billion cap under Section 103(e)(2), at the time of offer, purchase, and renewal of the policy. 

The Commissioner requests that the disclosure notices be filed, along with the policy forms, rates and rating systems as they are an integral part of the process for notification of policyholders in this state and should be clear and not misleading to business owners in this state. The disclosures should comply with the requirements of the Act, as amended, and should be consistent with the policy language and rates filed by the insurer. (Sample Policyholder Disclosure Notices are attached) 

Given that the provisions of the Terrorism Risk Insurance Program Reauthorization Act of 2015 are already in effect, and insurers and advisory organizations must accelerate filing activity in order to achieve compliance with the revised provisions of TRIA, this state will accept expedited SERFF filings for Terrorism Risk Insurance Forms and Pricing along with Policyholder Notices until August 31st, 2020. The company must certify that the form is in compliance with the terms of the Terrorism Risk Insurance Program Reauthorization Act of 2015 and the laws of this state. Since form filings cannot be combined with rate/rule filings in Oklahoma, therefore, they must be filed separately for each specific type of coverage. 

Filers should use the SERFF system for submitting revised terrorism product filings. In support of speed to market initiatives, filers should use the term “TRIA2019” in the product name field in SERFF to indicate a filing related to terrorism made in connection with the Terrorism Risk Insurance Program Reauthorization Act of 2019. Filers will only to include forms or rate/rule manual pages, and to use the appropriate TOI and related Sub TOIs for TRIA2019 filings (Please note TOI 35.0000 is no longer required). 

Provision for Workers’ Compensation Policies 

Workers’ compensation insurance coverage is statutorily mandated for nearly all U.S. employers and exemptions are barred in all states. Thus, a business cannot voluntarily waive workers’ compensation insurance (or terrorism coverage provided by a workers’ compensation insurance policy), nor can an insurer exempt terrorism risk from a workers’ compensation policy. 

Effective Date 

This bulletin shall take immediate effect and shall expire on December 31, 2027, unless Congress extends the duration of the Act. 

 

Special Notice – Testing Centers

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Special Notice to Oklahoma Insurance Professionals
Date: May 1, 2020
To: Oklahoma Insurance Companies and Licensed Insurance Professionals
From: Oklahoma Insurance Department- Licensing Division
RE: Testing Centers

 

On March 26, 2020, the Oklahoma Insurance Department (OID) made available temporary Producer and Apprentice Adjuster licenses due to the closure of PROMETRIC testing centers nationwide in response to the COVID-19 public health emergency. At that time, Oklahoma became the second state in the nation to offer temporary licenses. This opened a significant number of jobs for Oklahomans seeking employment. We are proud of our team’s quick response to help Oklahomans during this public health event. Since that time, other states have reached out to the OID and followed OID’s lead resulting in the creation of jobs for many across the nation.

On May 1, 2020, PROMETRIC will be reopening four out of five of the Oklahoma testing centers with enhanced procedures that will implement social distancing recommended by the Centers for Disease Control and additional sanitization for the safety of candidates and staff. All candidates will be required to wear a face mask at testing centers. The additional procedures can be found at www.licensing.oid.ok.gov. Please direct all questions regarding the examination process, scheduling availability and open locations to Prometric by calling them at 1.888.597.8223 or by reviewing their website at www.Prometric.com.

The OID and PROMETRIC will continue to evaluate the situation and make necessary adjustments to site status and procedures in order to protect the safety of candidates and staff. Because the public health event is a fluid situation, the OID will continue to accept and process temporary applications until May 14, 2020, at which time the OID will reevaluate and determine whether to continue accepting temporary applications. The Licensing Division encourages all Temporary Licensees to begin to prepare for their examinations. Study material is available for purchase from our webpage www.licensing.oid.ok.gov as well as the most recent Licensing Information Bulletin from the Exam Vendor which includes outlines for each examination.

The mission of the Oklahoma Insurance Department is to protect and enhance the financial security of Oklahoma and Oklahomans. Additional notification will be provided to all licensees as the current situation evolves. Thank you in advance for your patience and understanding as we all work together to minimize delays and hardships to our licensees and the industry while still providing the protection needed to Oklahoma Consumers.

 

Oklahoma Insurance Department Licensing Division

400 NE 50th Street
Oklahoma City, Oklahoma 73105
405.521.3916 phone https://www.licensing.oid.ok.gov

PC Bulletin NO. 2020-03

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Auditable Insurance Policy Bulletin (Correction)


To: All Oklahoma Authorized Insurers Who Have Delivered or Issued For Delivery An Auditable Insurance Policy in Oklahoma
From: Glen Mulready, Insurance Commissioner
Date: April 27, 2020
Re: Auditable Insurance Policy Bulletin


Applicability and Scope

A. This bulletin shall apply to all admitted insurers who have issued any policy of insurance in Oklahoma that provides insurance coverage to commercial insureds whose insurance policy is rated using an auditable exposure basis, including but not limited to, payroll, sales, enrollment, attendance, occupancy rates, square footage or any other basis.

B. This Bulletin shall apply to all Oklahoma commercial policyholders regarding any commercial insurance policies rated using an auditable exposure basis, including but not limited to, payroll, sales, enrollment, attendance, occupancy rates, square footage or any other basis.

Definitions

For purposes of this OID Auditable Policy Bulletin the following terms are defined:

  1. “Auditable Insurance Policy” means a policy of insurance that provides commercial insurance coverage to insureds that is rated using an auditable exposure basis, including, but not limited to, payroll, sales, enrollment, attendance, occupancy rates, square footage or any other basis.
  2. “Commissioner” means the Insurance Commissioner of the State of Oklahoma.
  3. “Insured” means a natural person or entity operating a commercial enterprise in Oklahoma who has a policy of commercial insurance issued by an admitted insurer.
  4. “Insurer” means an authorized insurer as defined in 36 O.S. § 101 et seq. doing business in Oklahoma and who has delivered or issued for delivery in Oklahoma an auditable insurance policy.
  5. “Physical Audit” means an on-site or desk examination conducted by the insurer that analyzes the rating variables that form the basis for the premium.
  6. “Self-Audit” means an analysis conducted by the insured of the rating variables that form the basis for the premium.
  7. “Surplus Lines Insurer” means an unauthorized insurer as defined in 36 O.S. §§ 1101 et seq. operating in Oklahoma.

Insured’s Right to Demand Mid-Term Self-Audit and Insurers Obligation

A. Any insured who has an auditable insurance policy issued by an admitted insurer shall have the right to make a demand upon its admitted insurer to permit the insured to immediately conduct a one-time, mid-term self-audit of the insurance policy.

B. Any admitted insurer who receives a demand from its insured for a mid-term self-audit shall honor the demand and shall assist in the mid-term self-audit being conducted by the insured.

C. A demand by an insured for a mid-term self-audit made at any time before the termination of this Bulletin shall be valid and enforceable between the insured and the admitted insurer. Further, the insured shall have the right to complete the mid-term self-audit at any time up to the termination of the insurance policy.

D. Upon the completion of the mid-term self-audit by the insured, the insured shall promptly transmit the results of the mid-term self-audit to the admitted insurer.

Adjustment of Premium upon Completion of Mid-Term Audit

Correction underlined – A. Change from less to more. 

A. If the mid-term self-audit conducted by the insured establishes that the presumptive premium charged at the initiation of the subject insurance policy is now in excess of what the premium would be based on the current rating variables, the insurer shall adjust the premium immediately but in no event more than 10 days from the completion of the mid-term self-audit.

B. Any overpayment of premium shall result in the admitted insurer making a refund of the overpayment to the insured within 10 days from the completion of the mid-term self-audit.

C. Upon the completion of the mid-term self-audit, the admitted insurer and the insured shall continue to operate in the normal course of business as set forth in the insurance policy, except as otherwise provided for herein.

Insurer’s Right to Conduct Physical Audit and Insured’s Duty to Cooperate

A. Any admitted insurer who, pursuant to this Bulletin, has been required to allow its insured to conduct a mid-term self-audit retains the right to conduct a physical audit of the auditable insurance policy at any time during the policy term or at the end of the policy term as provided in the insurance policy terms and conditions in order to ensure the calculation of proper premium for the risk.

B. If an admitted insurer chooses to conduct a mid-term physical audit, it shall transmit the results of said mid-term physical audit to the insured immediately and without the necessity of any demand by the insured.

Questions or comments applicable to this bulletin should be directed to Mike Rhoads (mike.rhoads@oid.ok.gov) or Ron Kreiter (ron.kreiter@oid.ok.gov), Oklahoma Insurance Department, 400 NE 50th Street, Oklahoma City, OK 73105-1816.

About the Oklahoma Insurance Department

The Oklahoma Insurance Department, an agency of the State of Oklahoma, is responsible for the education and protection of the insurance-buying public and for oversight of the insurance industry in the state.

Special Notice Anti-Fraud Assessment Annual fee

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ANTI-FRAUD ASSESSMENT ANNUAL FEE


SPECIAL NOTICE

The Anti-Fraud Assessment Annual Fee is due by July 1, 2021. The Oklahoma Insurance Department (OID) requires the fee to be paid electronically per Title 36 O.S. § 362 and Order No 16-0636-PRJ.

OPTins will be the website used to process electronic payments.

Paper Filings and Checks will no longer be accepted.

OPTins Electronic filing instructions:

  • Register and/or login with OPTins at www.optins.org
    NOTE: Do not wait to register with OPTins, as the process can take up to two (2) weeks to complete.
  • Once registered, select the “Filings” tab, then “Create Filing,” enter the filing year, Select “Oklahoma Regulated Entities” as the recipient state for Anti-Fraud Assessment Annual Filing.
  • Once you have selected the appropriate filing type, download the available form(s), complete, and upload it along with all other required supporting documentation.
    NOTE: Some of the Excel spreadsheets have multiple tabs. Please make sure all the tabs in the workbook are complete before uploading it back into OPTins.
  • Proceed to the payment screen and input the amount associated with the filing type in the payment field and submit your payment. NOTE: There is an electronic processing fee added by OPTins.

For questions specific to using this website, please contact OPTins Help Desk at (816)783-8990 or optinshelp@naic.org. All other questions will continue to be directed to the Oklahoma Insurance Department, Financial Division, Cindy Barnum, 405-521-3966.

PC BULLETIN NO. 2020-03 

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Auditable Insurance Policy Bulletin


To: All Oklahoma Authorized  Insurers Who Have Delivered or Issued For Delivery An Auditable Insurance Policy in Oklahoma
From: Glen Mulready, Insurance Commissioner
Date: April 27, 2020
Re: Auditable Insurance Policy Bulletin


Applicability and Scope

A. This bulletin shall apply to all admitted insurers who have issued any policy of insurance in Oklahoma that provides insurance coverage to commercial insureds whose insurance policy is rated using an auditable exposure basis, including but not limited to, payroll, sales, enrollment, attendance, occupancy rates, square footage or any other basis.

B. This Bulletin shall apply to all Oklahoma commercial policyholders regarding any commercial insurance policies rated using an auditable exposure basis, including but not limited to, payroll, sales, enrollment, attendance, occupancy rates, square footage or any other basis.

Definitions

For purposes of this OID Auditable Policy Bulletin the following terms are defined:

  1. “Auditable Insurance Policy” means a policy of insurance that provides commercial insurance coverage to insureds that is rated using an auditable exposure basis, including, but not limited to, payroll, sales, enrollment, attendance, occupancy rates, square footage or any other basis.
  2. “Commissioner” means the Insurance Commissioner of the State of Oklahoma.
  3. “Insured” means a natural person or entity operating a commercial enterprise in Oklahoma who has a policy of commercial insurance issued by an admitted insurer.
  4. “Insurer” means an authorized insurer as defined in 36 O.S. § 101 et seq. doing business in Oklahoma and who has delivered or issued for delivery in Oklahoma an auditable insurance policy.
  5. “Physical Audit” means an on-site or desk examination conducted by the insurer that analyzes the rating variables that form the basis for the premium.
  6. “Self-Audit” means an analysis conducted by the insured of the rating variables that form the basis for the premium.
  7. “Surplus Lines Insurer” means an unauthorized insurer as defined in 36 O.S. §§ 1101 et seq. operating in Oklahoma.

Insured’s Right to Demand Mid-Term Self-Audit and Insurers Obligation

A. Any insured who has an auditable insurance policy issued by an admitted insurer shall have the right to make a demand upon its admitted insurer to permit the insured to immediately conduct a one-time, mid-term self-audit of the insurance policy.

B. Any admitted insurer who receives a demand from its insured for a mid-term self-audit shall honor the demand and shall assist in the mid-term self-audit being conducted by the insured.

C. A demand by an insured for a mid-term self-audit made at any time before the termination of this Bulletin shall be valid and enforceable between the insured and the admitted insurer. Further, the insured shall have the right to complete the mid-term self-audit at any time up to the termination of the insurance policy.

D. Upon the completion of the mid-term self-audit by the insured, the insured shall promptly transmit the results of the mid-term self-audit to the admitted insurer.

Adjustment of Premium upon Completion of Mid-Term Audit

A. If the mid-term self-audit conducted by the insured establishes that the presumptive premium charged at the initiation of the subject insurance policy is now in excess of what the premium would be based on the current rating variables, the insurer shall adjust the premium immediately but in no event less than 10 days from the completion of the mid-term self-audit.

B. Any overpayment of premium shall result in the admitted insurer making a refund of the overpayment to the insured within 10 days from the completion of the mid-term self-audit.

C. Upon the completion of the mid-term self-audit, the admitted insurer and the insured shall continue to operate in the normal course of business as set forth in the insurance policy, except as otherwise provided for herein.

Insurer’s Right to Conduct Physical Audit and Insured’s Duty to Cooperate

A. Any admitted insurer who, pursuant to this Bulletin, has been required to allow its insured to conduct a mid-term self-audit retains the right to conduct a physical audit of the auditable insurance policy at any time during the policy term or at the end of the policy term as provided in the insurance policy terms and conditions in order to ensure the calculation of proper premium for the risk.

B. If an admitted insurer chooses to conduct a mid-term physical audit, it shall transmit the results of said mid-term physical audit to the insured immediately and without the necessity of any demand by the insured.

Questions or comments applicable to this bulletin should be directed to Mike Rhoads (mike.rhoads@oid.ok.gov) or Ron Kreiter (ron.kreiter@oid.ok.gov), Oklahoma Insurance Department, 400 NE 50th Street, Oklahoma City, OK 73105-1816.

About the Oklahoma Insurance Department

The Oklahoma Insurance Department, an agency of the State of Oklahoma, is responsible for the education and protection of the insurance-buying public and for oversight of the insurance industry in the state.