For Immediate Release:
July 28, 2023

Commissioner Mulready Provides Update on CVS/Caremark Resolution for 90-Day Prescriptions


OKLAHOMA CITY – In March, the Oklahoma Insurance Department (Department) filed an administrative action against Caremark for alleged violations of “steering patients” to CVS pharmacies and prescription mail-order services. The Judge granted a continuance on the hearing, which is now set for November 6, 2023.

Since the filing, the Department has been in discussions with large client employers, such as, AT&T, Southwest Airlines, and Phillips 66. In addition to those conversations, we have met with Caremark, and they now have a plan in place to allow 90-day and mail order options.

“I am thankful we were able to get CVS to expedite this redirection and start implementing this plan now,” Mulready said. “Many Oklahoma consumers who have been impacted will have 90-day and mail order options available to them this month.”

Below is the most recent update on this issue:

  • All impacted out-of-state clients have been offered the option to reinstate the benefits for their Oklahoma members.
  • By July 31, 2023, 79% of the Oklahomans covered by clients who elected the CVS’ solution will have 90-day mail order prescription access. This percentage excludes clients who have opted out of the solution to implement a 90-day mail and retail benefit and those members who are terminating coverage.

Caremark will continue to work with its clients and the OID as they reinstate 90-day mail order for impacted Oklahomans.

For more insurance information, please contact the Oklahoma Insurance Department at 1-800-522-0071 or visit our website at


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