A Certified MAP, Medicare Assistance Program, Counselor is an individual that is trained annually to acquire the knowledge necessary to counsel Medicare beneficiaries. After training the individual must take and pass a test, in order to be considered certified.

Once certification is obtained, the MAP counselor will be able to assist Medicare beneficiaries in choosing a Medicare Part D Prescription Drug Plan, in comparing Medicare Advantage Plans, and with basic information about Medicare Supplemental Insurance Plans, Medigap policies.

A MAP counselor will also be able to answer general questions from Medicare beneficiaries.