Posts by: Wyatt Stanford

Oklahoma City Selected for Insurance Commissioner National Meeting

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Oklahoma Insurance Department

For Immediate Release:
February 12, 2025

Oklahoma City Selected for Insurance Commissioner National Meeting

 

OKLAHOMA CITY – Oklahoma Insurance Commissioner Glen Mulready announced today that the National Association of Insurance Commissioners (NAIC) has selected Oklahoma City as the host location for their 2029 Spring National Meeting. Commissioner Mulready and First Deputy Commissioner Brian Downs made a successful presentation to NAIC membership last week during the annual Commissioner’s Roundtable meeting.

Oklahoma City has been a finalist for several national meetings over the past year, competing with Dallas/Fort Worth metroplex, Hollywood (Florida) and Kansas City (Missouri). In its 154-year history, this will be the first NAIC National Meeting ever held in Oklahoma.

“I am excited for colleagues and industry professionals from around the country to experience our capital city and witness the values of service, honor, and kindness that make up the Oklahoma Standard,” said Commissioner Mulready. “This will also be a lasting memory for those that work in our department who protect and serve Oklahoma consumers every day.”

As part of the state-based system of insurance regulation in the United States, the NAIC is the standard-setting organization that is governed by the chief insurance regulators from the 50 states, the District of Columbia and five U.S. territories. NAIC provides expertise, data, and analysis for insurance commissioners to effectively regulate the industry and protect consumers.

The meeting will be held at the Oklahoma City Convention Center and will bring close to 2,000 attendees from every state and U.S. territory, as well as visitors from several different countries. The conference will have a major impact on the local economy as guests will stay at several downtown hotel locations for an average of 4 nights and enjoy entertainment, food, and tourism amenities across the city.

Media questions or comments should be directed to
Chief of Communications, Liz Heigle
Liz.Heigle@oid.ok.gov | (405) 819-2221

Empower Your Finances: A Guide to Insurance and Financial Literacy

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Oklahoma Insurance Department

For Immediate Release:
February 11, 2025

Empower Your Finances: A Guide to Insurance and Financial Literacy

By Oklahoma Insurance Commissioner Glen Mulready

 

Financial literacy is more than a buzzword – it’s a key part of building economic security, yet many Americans still lack a strong understanding of it. According to the Global Financial Literacy Excellence Center (GFLEC) Personal Finance Index, U.S. adults correctly answered only 48% of the questions in 2024, on average. Without a solid grasp of personal finance basics, people are at risk of financial struggles. The National Financial Educators Council estimated that financial illiteracy cost the average person $1,015 in 2024. I want to stress the importance of these crucial skills and empower Oklahomans to improve their understanding of their finances. The Oklahoma Insurance Department (OID) and I are excited to share our new free Insurance & Financial Resource Guide.

Financial literacy covers several important topics, such as budgeting, saving, investing, and managing risk. Insurance plays a vital role in this strategy and helps to ensure financial success. Many people find insurance complicated or intimidating, but it’s a critical step toward economic stability and provides a crucial lifeline during times of loss or difficulty, whether it’s property, health or life. Understanding it and how it protects your financial well-being is essential.

Let’s take a moment to consider how insurance works alongside other areas of financial literacy. For instance, you’ve built your savings and are investing in retirement. You’ve set attainable goals and achieved them. Then, life happens. Losing your home to a fire, being involved in a car accident or losing a loved one all come with steep costs. Without insurance, your finances could take a significant blow. However, insurance keeps manageable financial risk from becoming a life-altering crisis.

Our resource guide provides an easy-to-follow overview of the financial planning process along with explanations of auto, home, renters, health, and life insurance. You’ll become familiar with integrating insurance into your considerations and the laws, regulations and tips around the different coverages. This resource-packed document is the perfect place to start your journey of enhancing your financial literacy.

The key to improving your financial literacy is education. Familiarize yourself with the finance vocabulary and learn how each aspect applies to your situation. A good start would be reading your insurance policies to know what your coverage includes. If you don’t understand something, don’t hesitate to contact your insurance agent or OID for assistance. If you need more help, contact a financial planner who can guide you through making goals and planning. Like all aspects of your finances, you don’t want to leave any room for guessing.

So, Oklahoma, are you ready to take control of your financial literacy? Understanding and managing your finances will pay off in the long run. Along with our Insurance & Financial Resource Guide, which you can download now at oid.ok.gov/ifrg, you can find even more information about insurance, disaster preparedness, finding lost policies and getting assistance at oid.ok.gov. You can contact us at 800-522-0071 or 405-521-2828.

Media questions or comments should be directed to
Chief of Communications, Liz Heigle
Liz.Heigle@oid.ok.gov | (405) 819-2221

Consumer Alert: Unlicensed Auto Warranty Company Ordered to Cease-and-Desist Operations in Oklahoma

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Oklahoma Insurance Department

For Immediate Release:
January 24, 2025

Consumer Alert: Unlicensed Auto Warranty Company Ordered to Cease-and-Desist Operations in Oklahoma

 

OKLAHOMA CITY – The Oklahoma Insurance Department (OID) has issued a Cease-and-Desist Order against Select Auto Inc., doing business as Select Auto Protect, due to the unauthorized sale of auto warranty contracts in Oklahoma. Effective immediately, the company must stop all sales activities within the state. The OID stresses that any entity offering auto warranty contracts to consumers in Oklahoma must be properly authorized by the OID.

“Taking action against unauthorized entities is one of the many ways we protect Oklahoma consumers,” said Oklahoma Insurance Commissioner Glen Mulready. “Licensing ensures that companies uphold ethical standards and remain accountable for their practices.”

The OID began an investigation after receiving consumer complaints about the sale of unlicensed auto warranty plans in Oklahoma.

Consumers are encouraged to verify a company’s licensing status before purchasing any policy. If you suspect fraud or need to file a complaint, please contact the OID at 800-522-0071.

Media questions or comments should be directed to
Chief of Communications, Liz Heigle
Liz.Heigle@oid.ok.gov | (405) 819-2221

Oklahoma Insurance Department Releases Grant Details for OKReady

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Oklahoma Insurance Department

For Immediate Release:
January 21, 2025

Oklahoma Insurance Department Releases Grant Details for OKReady

Strengthen Oklahoma Homes Program to Launch First Pilot in March

 

OKLAHOMA CITY – Insurance Commissioner Glen Mulready announced new details regarding the launch of OKReady, the Strengthen Oklahoma Homes (SOH) program, that went into effect on November 1, 2024.

Over the past several months, the Oklahoma Insurance Department (OID) has been working on developing application processes, evaluating zip-code storm data, training grant coordinators and recruiting contractors and evaluators to participate in the new grant program. The OID is excited to set a date of March 3, 2025 for a pilot launch of grant applications.

“We are proud of the work we have been able to accomplish since late last year,” said Ashley Scott, Deputy Commissioner of External Affairs and director of OKReady. “We know that homeowners are excited to apply for these grants and we will continue to work diligently to stand-up this new program.”

OKReady will be allocating up to ten thousand dollars ($10,000) in grant funds per approved household. The funding will be allocated towards approved construction projects which will fortify homes pursuant to the IBHS FORTIFIED Home – Roof™ – High Wind designation with the Hail Supplement. Grant funds will be paid to the Contractor on behalf of the homeowner after receiving the IBHS FORTIFIED Certification. The first pilot launch will focus on 100 homes in zip codes that will be released next month. The OID will launch three pilots to optimize application and review processes. OKReady plans to issue a thousand grants in 2025.

Eligibility Requirements:

To apply for the grant, homeowners will need to complete an electronic application and provide all necessary documentation before the application can be submitted.

  • The home must be a single-family, primary residence that is owned and occupied by the applicant.
  • The home must be in good repair unless damaged by a tornado, catastrophic windstorm, or hail. Good repair means the home is well maintained, and the only damage if any, is recent storm related damage.
  • Applicants must submit a copy of their Homestead Exemption in PDF format in the electronic application. Homeowners who do not have an exemption should apply through their County Assessor’s office. To qualify for Homestead Exemption the property must be owned and occupied as of January 1st. If you file after the assessor’s deadline for 2025, your exemption will not apply until the following tax year.
  • Proof of an in-force homeowners insurance policy is required in PDF format in the electronic application. Homes in flood zones must also provide proof of flood insurance. Visit https://msc.fema.gov/portal/home to determine if your property is in a floodplain.
  • Homeowner’s must submit a PDF copy of their previous year’s Tax Return Form 1040 in the electronic application.
  • Homeowners must provide their Social Security Number.
  • If you hold the Power of Attorney for an applicant with the Strengthen Oklahoma Homes program, you must submit a PDF copy of the Power of Attorney to the Oklahoma Insurance Department before any staff member will discuss grant details for the applicant.

Income Tiers:

To prioritize assistance for lower-income households, the program will use two income tiers which have been determined using the median income in Oklahoma (U.S. Census Bureau, 2023). Applicants will be categorized using the homeowner’s annual household income provided on their previous year’s Tax Return Form 1040.

  • Income Tier 1 will be households with an income of $62,138 or less.
  • Income Tier 2 will be households with an income above $62,138.

Applications will be accepted on a first come, first serve basis within each income tier, with a priority given to lower income applicants and applicants who live in locations, that based on historical data, have a higher susceptibility to catastrophic weather events.

Resources such as a list of FAQ’s and a Homeowner’s checklist and instruction document are available on our website at www.oid.ok.gov/okready/. Additional details on applying for grants and the pilot zip codes will be notated on the OID website by February 18th.

If you have questions about the Strengthen Oklahoma Homes Program or application process, please email the team at okready@oid.ok.gov .

Media questions or comments should be directed to
Chief of Communications, Liz Heigle
Liz.Heigle@oid.ok.gov | (405) 819-2221

Commissioner Mulready Appointed Chair of Health Insurance and Managed Care (B) Committee

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Oklahoma Insurance Department

For Immediate Release:
January 17, 2025

Commissioner Mulready Appointed Chair of Health Insurance and Managed Care (B) Committee

 

OKLAHOMA CITY – Oklahoma Insurance Commissioner Glen Mulready has been appointed by the National Association of Insurance Commissioners (NAIC) President Jon Godfread as Chair of the Health Insurance and Managed Care (B) Committee in 2025. He was also named Vice-Chair of the American Indian and Alaska Native Liaison Committee.

“I am honored and excited to serve again as Chair of this important committee and continue addressing critical issues affecting Oklahoma and consumers nationwide,” Mulready said. “I look forward to working with the new administration in Washington to tackle market challenges related to access and affordability of coverage for all Americans.”

In addition to these leadership roles, Commissioner Mulready will serve as a standing member on the Life Insurance and Annuities (A) Committee, the Government Relations Leadership Council, and the National Insurance Producer Registry (NIPR) Board of Directors.

Furthermore, the NAIC announced additional 2025 assignments for task forces and liaison groups for Oklahoma. Several Oklahoma Insurance Department (OID) staff members will represent Commissioner Mulready in various roles. Other task forces and working groups are still being finalized.

The following OID staff members will serve on the announced groups:

  • Andy Schallhorn, Deputy Commissioner of Financial Regulation and Chief Actuary: Life Actuarial (A) Task Force, Casualty Actuarial and Statistical (C) Task Force, Capital Adequacy (E) Task Force, and Risk Retention Group (E) Task Force.
  • Donna Dorr, Director of Consumer Assistance: NAIC/Consumer Liaison Committee.
  • Donna Wilson, Assistant Receiver/Estate Manager at the Oklahoma Receivership Office: Receivership and Insolvency (E) Task Force Vice-Chair.
  • Eli Snowbarger, Chief Financial Examiner: Surplus Lines (C) Task Force, Examination Oversight (E) Task Force, Financial Stability (E) Task Force, and Reinsurance (E) Task Force.
  • Ray Walker, Medicare Assistance Program Director: Senior Issues (B) Task Force.
  • Rick Wagnon, Antifraud Chief Investigator: Antifraud (D) Task Force.

“I’m thankful to have a great team that represents our state and regulatory responsibilities with professionalism and expertise and prioritizes consumer protection with their service,” said Mulready.

The NAIC is the U.S. standard-setting and regulatory support organization created and governed by insurance regulators from all 50 states, the District of Columbia and five U.S. territories. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer reviews, and coordinate regulatory oversight.

Media questions or comments should be directed to
Chief of Communications, Liz Heigle
Liz.Heigle@oid.ok.gov | (405) 819-2221

BULLETIN NO. 2025-01 (Anti-Rebating Statutes)

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Oklahoma Insurance Department

BULLETIN NO. 2025-01

 

TO: All Insurance Producers and Insurers Under the Jurisdiction of the Commissioner
RE: Anti-Rebating Statutes
FROM: Glen Mulready, Insurance Commissioner
DATE: January 17, 2025

 

The purpose of this bulletin is to inform and clarify to all producers and insurers, subject to the jurisdiction of the Insurance Commissioner, of the anti-rebating statute as it relates to the negotiation between the producer and the insured or the producer and the insurer for the returning of any portion of commissions or premiums.

It has been brought to the attention of the Oklahoma Insurance Department that producers and insurers may be negotiating the return of some or all commissions from the sale of a product to the insured to write new and renewal insurance accounts.  State law prohibits insurers and producers (or others acting on their behalf) from offering to provide a rebate of premium or any other valuable consideration that is not specified in the policy.

Pursuant to 36 O.S. § 1204(8)(a):

Except as otherwise expressly provided by law, knowingly permitting or offering to make or making any contract of insurance or agreement as to such contract other than as plainly expressed in the contract issued thereon; or paying or allowing, or giving or offering to pay, allow or give, directly or indirectly, as inducement to any contract of insurance, any rebate of premiums payable on the contract, or any special favor or advantage in the dividends or other benefits thereon, or any valuable consideration or inducement whatever not specified in the contract; except in accordance with an applicable rate filing, rating plan or rating system filed with and approved by the Insurance Commissioner; or giving or selling or purchasing or offering to give, sell, or purchase as inducement to such insurance, or in connection therewith, any stocks, bonds or other securities of any company, or any dividends or profits accrued thereon, or anything of value whatsoever not specified in the contract or receiving or accepting as inducement to contracts of insurance, any rebate of premium payable on the contract, or any special favor or advantage in the dividends or other benefit to accrue thereon, or any valuable consideration or inducement not specified in the contract. (Emphasis added)

Anti-Rebating statutes are generally aimed at preventing discriminatory practices and ensuring uniformity in insurance rates. Whether a returned commission is negotiated between the producer and the insured or the producer and the insurer in the form of a reduced premium, the practice of returning any portion of commissions in the furtherance of securing and/or retaining insurance business, regardless of how that returned commission is to be used, directly or indirectly to the benefit of the insured, is rebating and violates the unfair trade practice laws.

Nothing in this Bulletin should be interpreted as superseding the exceptions under 36 O.S. § 1204(8)(b).

Questions concerning this bulletin should be directed to the Oklahoma Insurance Department’s Legal Division at 405-521-2746 or by email to Tyler.Trammell@oid.ok.gov.

Get Ready for Scams in the Digital Age

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Oklahoma Insurance Department

For Immediate Release:
January 14, 2025

Get Ready for Scams in the Digital Age

By Oklahoma Insurance Commissioner Glen Mulready

Technology has made our lives more convenient by transforming pen-and-paper processes into simple, one-click tasks and providing easier access to more information. However, these advancements have also created opportunities for fraudsters to exploit us, particularly older adults. According to the FBI’s Internet Crime Complaint Center, in 2023, over 100,000 complaints came from adults aged 60 and older, resulting in losses exceeding $3.4 billion—an 11% increase from 2022. Fraud and scams are not going away, but you don’t have to be a victim, which is why I want to share information to help Oklahomans Get Ready for these threats.

The first step in safeguarding against scams is knowing how to identify them. Some of the most common scams include:

So, how can you protect yourself from these scams? A general guideline is to stay alert and skeptical. Always ask yourself if you were expecting a text, email, social media message, or phone call. If something is too good to be true, it most often is. Be wary of messages that use urgent language, encouraging you to act quickly. Moreover, avoid sharing personal information online. Do not disclose your Social Security or insurance details to individuals or on untrustworthy websites. Medicare or the Social Security Administration will not call you asking for your Medicare or Social Security number. Additionally, monitor your finances for any discrepancies or unauthorized activities.

If you suspect fraud, you must report it immediately. Report suspicious emails or messages, such as phishing attempts, and block scammers’ social media profiles and phone numbers. You can report Medicare fraud by calling 800-633-4227 or visiting the Office of Inspector General’s website. For financial fraud, such as unauthorized credit or debit card charges, contact your financial institution immediately to report the suspicious activity. If you believe your identity has been compromised, contact the three major credit bureaus to freeze your credit and report it to the Federal Trade Commission (FTC) at IdentityTheft.gov.

While the digital revolution has made our lives easier, it has also introduced various threats. By staying informed and learning to recognize these threats, you can secure your digital footprint and Get Ready for scams and fraud.

For insurance-related inquiries, please call the Oklahoma Insurance Department at 800-522-0071 or visit oid.ok.gov. If you have any questions about Medicare, please contact the Senior Health Insurance Counseling Program at 800-763-2828 or 405-421-6628 or visit map.oid.ok.gov.

Media questions or comments should be directed to
Chief of Communications, Liz Heigle
Liz.Heigle@oid.ok.gov | (405) 819-2221

BULLETIN NO. 2024-07 (2024 Rule Changes (Amended))

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Oklahoma Insurance Department

AMENDED BULLETIN NO. 2024-07

 

TO: All Persons and Organizations Subject to the Jurisdiction of the Insurance Commissioner
RE: 2024 Rule Changes
FROM: Glen Mulready, Insurance Commissioner
DATE: October 29, 2024 (Revised 1/2/2025)

 

The purpose of this bulletin is to inform all persons and organizations subject to the jurisdiction of the Insurance Commissioner of the rule changes for 2024. Disclaimer:  The following overview does not include every change made to the rules in 2024.  Please refer to the Oklahoma Secretary of State Administrative Rules (SOS) webpage to view all changes.

Rule change effective August 11, 2024

OAC 365: 10-1-18 Annual provider directory audit report

(a) Reports of inaccurate information. Each health benefit plan, as defined in 36 O.S. § 6060.4, shall offer the general public a clearly identifiable and easily accessible way in accordance with 36 O.S. § 6971 to report inaccurate information in the plan’s provider directory. No later than two (2) days after receipt of a report of inaccurate information, the plan shall investigate and either verify or update the information.

(b) Audits and sample size. Each health benefit plan shall, at least annually, audit its provider directories for accuracy in accordance with 36 O.S. § 6971. Each plan that chooses to audit based on a reasonable sample size of providers shall include in the audit report filed with the Insurance Department the sample size amount and an explanation of the methodology used to determine that the sample size is statistically valid.

(c) Annual provider directory audit report.

(1) By March 1, 2025, and by every March 1st thereafter, each insurer of a health benefit plan shall file with the Insurance Department an Annual Provider Directory Audit Report for the preceding calendar year. This Report shall be filed electronically in the manner and form designated by the Insurance Commissioner and in accordance with any instructions posted on the Insurance Department website.

(2) The report shall include at least the following information:

(A) The number of reports of inaccurate information received by each health benefit plan;

(B) The date each report was received;

(C) The date each report was investigated;

(D) The corrective action(s) taken or, if no action is taken, an explanation as to why;

(E) All auditing reports conducted by each plan; and

(F) Any other information the Insurance Commissioner deems necessary.

The Annual Provider Directory Audit Report form can be found on the Oklahoma Insurance Department website at: https://www.oid.ok.gov/regulated-entities/financial/market-conduct-regulation/. The Annual Provider Directory Audit Report must be filed by emailing the completed form to OIDRegulatoryReporting@oid.ok.gov.

Rule Change effective August 11, 2024

OAC 365: 15-1-26 Motor vehicle repairs

(a) “Core Based Statistical Area” or “CBSA” means the geographic area designated by the U.S. Office of Management and Budget based on the most recent census data.

(b) “Repair facility” means a motor vehicle repair or motor vehicle glass repair or replacement facility, whichever is applicable.

(c) To establish a competitive price for motor vehicle repairs in accordance with 36 O.S. § 1250.8(H), an insurer shall conduct a market survey of the prices charged for repairs performed in accordance with manufacturing standards by repair facilities within the CBSA the facility performing the repairs is located within or is nearest to. A competitive price shall be an amount equal to or greater than the mean of all of the prices provided to the insurer by repair facilities within the CBSA that are capable of making the repairs in accordance with the applicable manufacturing standards.

(d) Insurers may use automobile collision repair estimating software to establish competitive prices if the software complies with the requirements set forth in 36 O.S. § 1250.8 and this rule.

(e) Market Surveys shall be updated sufficiently to reflect current market conditions.

(f) Upon request by the Department, insurers shall provide copies of the market surveys and all related documentation to the Department within twenty (20) days.

(g) Insurers and their representatives shall not make false or misleading statements about market surveys or competitive prices for motor vehicle repairs to repair facilities, policyholders, or members of the public.

Property and Casualty carriers, along with Surplus Lines carriers writing personal or commercial passenger auto policies in the State of Oklahoma shall file a “Market Survey Attestation” by December 31, 2024. The Market Survey Attestation can be found on the Oklahoma Insurance Department website at: https://www.oid.ok.gov/regulated-entities/rate-and-form-filing/rate-and-form-filing-forms/. The Market Survey Attestation must be filed through the Systems for Electronic Rates and Forms Filing (“SERFF”).   https://www.serff.com/. Please submit the filing as Filing Type “Report” and attach the Attestation to the Supporting Documentation tab.  There is NO filing fee required.

Questions concerning this bulletin should be directed to the Oklahoma Insurance Department’s Legal Division at 405-522-4805 or by email to bo.debose@oid.ok.gov.

Aviso especial para todos los profesionales de seguros en Oklahoma referente a los manuales de estudio y exámenes de licencia disponibles en español

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Oklahoma Insurance Department

AVISO ESPECIAL

 

PARA: Todos los profesionales de seguros en Oklahoma
RE: Manuales de estudio y exámenes de licencia disponibles en español
DE: Glen Mulready, Comisionado de Seguros de Oklahoma
FECHA: 23 de diciembre de 2024

 

PROPÓSITO DE ESTE AVISO

La población hispano-latina se ha convertido en el segundo grupo étnico más grande de Oklahoma durante la última década. El Departamento de Seguros de Oklahoma (OID), con estos nuevos datos del censo, se ha centrado en las poblaciones desatendidas fortaleciendo las relaciones en estas comunidades. Como parte de este esfuerzo, el OID contrató a un Coordinador de Vinculación Comunitaria en 2022 enfocado en la educación del consumidor. Nuestro próximo proyecto comenzará el 1 de enero de 2025, cuando el OID ofrecerá todos los exámenes de licencia de Productor y Tasador de Seguros, incluidos los manuales de estudio del examen Kaplan Financial, en español.

Los manuales se ofrecerán en formato de libro electrónico e impreso. Los manuales se venden en paquetes: Manual de examen de licencia de vida y salud y Suplemento de la ley del estado de Oklahoma O Manual de examen de licencia de propiedad y accidentes y  Suplemento de la ley del estado de Oklahoma.

Los manuales de estudio del examen de licencia se pueden comprar en https://www.oid.ok.gov/licensing-and-education/ seleccionando el enlace Solicitar manuales de estudio del examen (ubicado debajo de la sección Herramientas educativas). El enlace enumera cada formato disponible y proporciona instrucciones sobre la compra. Será dirigido al portal de Educación Financiera de Kaplan si selecciona el formato electrónico.

Los candidatos al examen de seguros que tengan preguntas sobre cómo programar un examen en español pueden comunicarse con PSI Exams en https://test-takers.psiexams.com/okins o al (833) 333-4754.

Si tiene preguntas sobre la compra de manuales de estudio de exámenes de licencia electrónicos en español, llame a Kaplan Financial Education al (800) 824-8742.

Si tiene preguntas sobre la compra de los manuales de estudio impresos del examen de licencia en español, comuníquese con la División de Educación y Licencias del OID en Licensing@oid.ok.gov.

Special Notice to All Insurance Professionals in Oklahoma Regarding Licensing Exam and Study Manuals Available in Spanish

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Oklahoma Insurance Department

SPECIAL NOTICE

 

TO: All Insurance Professionals in Oklahoma
RE: Licensing Exam and Study Manuals Available in Spanish
FROM: Glen Mulready, Oklahoma Insurance Commissioner
DATE: December 23, 2024

 

PURPOSE OF THIS NOTICE

The Hispanic-Latino population has become the second-largest ethnic group in Oklahoma over the last decade. The Oklahoma Insurance Department (OID), with this new census data, has focused on underserved populations by strengthening relationships in these communities. As part of this endeavor, the OID hired a Community Outreach Coordinator in 2022 focusing on consumer education. Our next project will begin on January 1, 2025, when the OID will offer all Insurance Producer and Adjuster licensing exams, including the Kaplan Financial exam study manuals, in Spanish.

The manuals will be offered in electronic and printed book formats. The manuals are sold as bundles: Life and Health License Exam Manual & Oklahoma State Law Supplement OR Property and Casualty License Exam Manual & Oklahoma State Law Supplement.

The licensing exam study manuals can be purchased at  https://www.oid.ok.gov/licensing-and-education/ by selecting the Order Exam Study Manuals link (located beneath the Education Tools section). The link lists each available format and provides instructions on purchasing. You will be directed to the Kaplan Financial Education portal if you select the electronic format.

Candidates for the insurance exam who have questions about scheduling an exam in Spanish can contact PSI Exams at https://test-takers.psiexams.com/okins or (833) 333-4754.

If you have questions about purchasing electronic licensing exam study manuals in Spanish, please call Kaplan Financial Education at (800) 824-8742.

If you have questions about purchasing the print licensing exam study manuals in Spanish, please contact the OID Licensing & Education Division at Licensing@oid.ok.gov.