Welcome to OID
Nellie the Navigator works for the Oklahoma Insurance Department, which means she works for you. OID is a state agency, not an insurance company. Its job is to protect Oklahoma consumers, enforce the state’s insurance laws and help you get the most out of your coverage.
Use the resources below to learn who OID is, what it does and how to get help.
Oklahoma’s insurance department has one job: to work for you, not for insurance companies.
OID enforces the state’s insurance laws. OID protects consumers with accurate information and real assistance. OID keeps the marketplace competitive, so you have choices.
When something goes wrong with your policy, OID is the call you make. When you need to understand your coverage, OID has the answers. When you suspect fraud, OID investigates.
That’s what 120 dedicated employees show up to do every day.
In 2024, OID’s consumer-assistance team recovered over $12 million for Oklahomans.
Nellie carries three tools. Each one points to a real OID service.
The Compass
Your rights. Your resources. Point yourself in the right direction.
The Map
Coverage decoded. Savings revealed. Know exactly where you stand.
The Spyglass
Spot problems before they cost you. OID watches the industry so you don’t have to.
Mission
OID protects Oklahoma consumers. Full stop. The department provides timely assistance, regulates the insurance industry and keeps the marketplace solvent and competitive.
Vision
An Oklahoma where every consumer knows their rights, understands their coverage and has a state agency in their corner.
Core Values
Competent. OID’s team is trained, prepared and exercises sound judgment on your behalf.
Trustworthy. Honest and direct, every time.
Positive. Courteous service is not optional here, it’s standard.
Client Focused. You are the reason OID exists.
Insurance law in Oklahoma started in 1899. The office of Insurance Commissioner was written directly into the state constitution. The first commissioner took office in 1907.
Since then, 14 commissioners have led this department. Each one inherited a charge that hasn’t changed: protect the people.
Commissioner Joe B. Hunt set the tone best. He told every insurance company seeking a license in Oklahoma: “You treat my people right.” That standard still holds.
Today OID oversees nearly 3,700 insurance companies and licenses more than 249,000 agents, brokers and adjusters. The department fields roughly 13,000 consumer assistance calls a year.
Need help with a policy or claim?
OID’s consumer-assistance team is here for you. Free. No pressure. No runaround. If you have a question about coverage, a claim or a complaint, Nellie points the way and OID picks up the phone.
About The Oklahoma Insurance Department
The Oklahoma Insurance Department is a state agency. It does not sell insurance, and it does not work for insurance companies. OID enforces Oklahoma’s insurance laws, protects consumers and oversees a competitive insurance marketplace.
OID provides funding for the Firefighters Retirement System, the Police Retirement System, the Law Enforcement Retirement Fund, and the State’s General Revenue Fund.
For help or questions, contact the Oklahoma Insurance Department:
State Toll Free: 800.522.0071
OKC: 405.521.2828
Tulsa: 918.295.3700
Business Hours: 8:00 AM to 5:00 PM | 400 NE 50th Street, Oklahoma City, OK 73105
OID. We’ll Show You the Way.
