2022 Medicare Open Enrollment Webinar Series

GET READY for Open Enrollment Period (OEP)

The Medicare Open Enrollment period begins October 15th and runs through December 7th.


The Oklahoma Insurance Department wants to help you make the right choice for you. As a state agency, we aren’t selling anything. Our only agenda is to help you make the right choice for you and your situation.

Our live webinars are finished, but if you missed any of them, you can watch them here!

10/06/2021  10:00 a.m. – 11:00 a.m. Gaye Humphrey Medicare Updates for 2022
Before you renew or make a switch for next year make sure you consider these changes ahead.

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10/13/2021 10:00 a.m. – 11:00 a.m. Melissa Scarborough  Medicare Part D
How Medicare covers drugs, ways to get your prescription drugs covered, why compare plans annually, key things to consider before you commit?
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10/20/2021 10:00 a.m. – 11:00 a.m. Carmen Irwin Medicare Part B
The presentation will explain Medicare Part B (medical insurance) program, policy updates, and coverage of tests, and services that tend to be areas of high fraud activity.
Plus, we’ll have updates on telehealth programs that were part of the COVID-19 waivers.
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10/27/2021 10:00 a.m. – 11:00 a.m. Angela Cain Medicare Advantage Plans
What are Medicare Advantage Plans? How do they compare to other options? Changes for 2021, Key Considerations, Pros and cons
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11/03/2021 10:00 a.m. – 11:00 a.m. Ray Walker Medicare Supplement Plans
What is a Medicare Supplemental plan (also known as Medigap plan)? Comparing Medicare supplement plans to Medicare advantage plans?

Things to consider when purchasing a Medigap policy? Who’s it right for? Pros and cons?
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11/10/2021 10:00 a.m. – 11:00 a.m. José M. Olivero

 Social Security 101
What benefits are available? How to get a My Social Security account? How to apply?

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11/17/2021 10:00 a.m. – 11:00 a.m. Carmen Irwin Comenzando con Medicare
Explica los aspectos básicos del programa de Medicare—Parte A, Parte B, Medigap, planes MA, Parte D, Mercado de Seguros Médicos.

Welcome to Medicare (Spanish)
Explains the basics of the Medicare program — Part A, Part B, Medigap, MA plans, Part D, Health Insurance Marketplace.
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Speaker Bios

Ray Walker

Ray Walker

Ray Walker is the Divisional Director for the Medicare Assistance Program at the Oklahoma Insurance Department.  Mr. Walker has a bachelor’s degree in Communication from the University of Oklahoma and over 20 years of experience working in and around the healthcare industry, primarily in insurance.  Mr. Walker has had the privilege of speaking to groups across the state and around the country on topics ranging from genetics to team building to Medicare.  Mr. Walker currently serves on the Advisory Committee to the State Council on Aging and recently completed his second term on the SHIP Steering Committee, where he served as the vice-chair for the SHIP Steering Committee (Senior Health Insurance Assistance Program), as well as the Leadership Council for the MIPPA Grant Program.

Gaye Humphrey

Gaye Humphrey

Gaye Humphrey works for the Centers for Medicare & Medicaid Services (CMS) Dallas as an Outreach Specialist and Team Lead for the Local Engagement and Administration (LEA) Group. She has content expertise from over fifteen years’ experience as a subject matter expert on Medicare program benefits. Gaye is the LEA training lead, and serves on the Medicare National Training Program workgroup. She is CMS Dallas’s SHIP and SMP regional liaison, team lead for opioid crisis outreach, and team lead for tribal outreach. The majority of her time is spent planning and implementing outreach and educational events, as well as partnership/stakeholder development.

Melissa Scarborough

Melissa Scarborough

A graduate of Texas A&M University Health Science Center School of Rural Public Health, Melissa earned her Master of Public Health degree with a Community Health & Management emphasis in addition to her Health Education Specialist certification.  Ms. Scarborough then completed a two-year intensive training program as a Presidential Management Fellow and has now been with the Centers for Medicare & Medicaid Services (CMS) for over 19 years serving in numerous roles to develop expertise in a variety of programs and projects throughout the agency.

Serving as a Local Engagement and Administration Staff at CMS Dallas, Ms. Scarborough works with both traditional and healthcare provider partners to ensure the most accurate and up-to-date information is shared by providing training, staffing exhibits at conferences, speaking at meetings, compiling/distributing weekly newsletters, and more.

Jose Olivero

José M. Olivero

José M. Olivero is the Public Affairs Specialist for the Social Security Administration in Oklahoma. Prior to that, he was the Wage Reports Specialist in Oklahoma and North Texas and the agency’s Liaison officer to the IRS. He has been with the agency since 2004 where he started and a Bi-lingual Claims Representative.

He holds a Bachelors Degree in Romance Languages from Cameron University in Lawton and a Masters of Spanish Literature from the University of Oklahoma in Norman.

He was an instructor of Spanish Language and Culture at the University of Oklahoma, Norman and is a retired Sergeant First Class of the US Army Medical Corp with 21 years of active service.  He is an active member of St Joseph Catholic Church in Norman. Jose is married to Gloria and is blessed with five children and seven grandchildren.

Carmen Irwin

Carmen Irwin

Carmen has worked with Medicare for the past 25 years. She started her career working in the anti-fraud department as one of the Medicare contractors.  After a few years Carmen moved on to beneficiary outreach and education. In the fall of 2002 Carmen accepted a position with CMS in the Dallas Regional Office.

Carmen has worked with several Medicare Contractors for both program integrity and Medicare policy. In 2016, Carmen became the Rural Health Coordinator for the Dallas Regional Office. Carmen’s primary role is the provider education lead, for the Division of Local Engagement and Administration in the CMS Dallas Office.

Angela Cain

Angela Cain

Angela started her career with The Centers for Medicare & Medicaid Services in 1988 in Baltimore, MD. She worked in the Office of Communications 8 years prior to joining the Office of Program Operations and Local Engagement (Dallas) in October 2020.  She graduated from the University of Baltimore earning her B.S. degree in Health Systems Management, Public Affairs.

Angela is a people person and diligent worker.  As an Outreach Specialist she is passionate about collaborating with partners and stakeholders.  She is eager to learn from them and share appropriate, accurate and timely healthcare policy information with them.

She has four sons and two young grandsons. She loves spending time with her family and lounging at the beach.