Licensing Administrator I

#JR63526-The Oklahoma Insurance Department has an opening in the Licensing Division for a Licensing Administrator I. The salary for this position is $43,560. Position is open until filled. To apply: Licensing Administrator Go to and click “Apply” at the top of the page. Please read the instructions carefully and include all required documents when you submit your application.

DEFINITION:
A licensing administrator is responsible for all tasks related to the regulation & processing of applications for various insurance professional licenses regulated by the Oklahoma Insurance Department.

DUTIES AND RESPONSIBILITIES:

• Inbound/Outbound phone calls
• Backup to Front Desk operations
• Perform a variety of administrative tasks including sorting and filing, creating files for new applications,
  answering the phone, and taking messages
• Mail processing & document scanning
• Review and process new and renewal applications for resident & nonresident licensing candidates;
  communicate with applicants throughout the application process to obtain required information for
  compliance with statutes, policies, and procedures
• Enter and retrieve data using personal computer; receive and review source documents; proof
  previously entered data and make routine corrections when necessary
• Perform other duties as required and requested by Director

KNOWLEDGE AND SKILLS:

• Advanced knowledge of telephone etiquette and procedures; de-escalation techniques and high level
  customer service skills are a must
• Ability to learn and differentiate among various types of insurance information to assist licensed
  insurance professionals and administrators with their concerns
• Effective time organization and management; ability to maintain phone and schedule adherence
• Ability to establish and maintain effective relationships with others, to understand the basic functions
  of other divisions within the department, to handle routine business decisions, and to deal tactfully
  with the public
• Excellent communication skills, both oral and written and proven ability to multitask
• Working knowledge of computers and computer software, specifically Microsoft Windows products
  including but not limited to Microsoft Excel, Word, and Outlook
• Dedication to knowing and understanding the Oklahoma Insurance Code
• Ability to work under pressure of deadlines

EDUCATION AND EXPERIENCE:
Four years of insurance industry experience preferred.

NOTE:
Upon hire, any applicant who is licensed or registered as an insurance professional or is otherwise affiliated with any entity that is regulated by the department must surrender their license and terminate any financial or non-financial affiliation with the entity that is regulated by the department. The selected applicant must pass a background check. Individual may be required to pursue NAIC designations or other education as job duties require.

TELEWORK:
This position may be eligible for telework after a probation period.

To see a complete list of benefits offered by the State of Oklahoma to employees of the state click on the following link.

https://oklahoma.gov/omes/divisions/human-capital-management/employee-benefits.html

Equal Opportunity Employer