MULREADY MINUTES PODCAST

Mulready Minutes Podcast series examines key topics in the insurance industry from a regulator’s point of view. Featured guests are top executives in insurance and private sector companies. Get inspired by professionals from around the globe and in all sectors as they share their challenges, triumphs, and successes. Expand your knowledge and learn about the latest innovations in the marketplace.

BEHIND THE MICROPHONE

Glen Mulready became the 13th elected Oklahoma Insurance Commissioner after receiving 62 percent of the vote statewide.  He was sworn into office on January 14, 2019.  Glen is a long-time insurance professional and private sector businessman who is a recognized leader and champion in the insurance industry. As Commissioner, Glen has brought a business-like, bottom-line approach to budgeting and management of the Insurance Department. He is Vice-Chair of the National Association of Insurance Commissioners’ (NAIC) Midwest Zone and sits on a number of Task Forces and Committees with NAIC.

PODCAST EPISODES

Episode 28: Commissioner Mulready visits with Katy Spangler, Principal at Spangler Strategies, delving into the present landscape of Health Savings Accounts (HSAs).  Discussion includes intended applications and benefits of an HSA.

Katy Spangler
Katy Spangler, Principal at Spangler Strategies, is a seasoned expert in health care policy, advocacy and coalition building.  She serves as Senior Advisor to the American Benefits Council and the Alliance to Fight the 40, dedicated to safeguarding employer-provided health coverage.  With extensive experience in senior health policy roles and co-founding VBID Health, Katy is widely respected for her insights and expertise.

 

Episode 27: Insurance prices are soaring and homeowners in states prone to natural disasters have been hit the hardest. In this episode, Commissioner Mulready sits down with Kayla Blount, Principal/Advisor at 317 Insurance Advisors to discuss Oklahoma rates and what the consumer can do about it.

Kayla Blount, Principal/Advisor at 317 Insurance Advisors, began her insurance journey at Liberty Mutual, excelling and earning awards through dedication. In July 2019, she boldly became the owner of 317 Insurance Advisors, emphasizing personalized coverage tailored to each client’s needs, guided by values rooted in faith.

Episode 26: Over 50 million Americans have a mental illness, but more than half (55%) of adults with a mental illness don’t receive treatment. Oklahoma ranks 38th in mental health care. In this episode, Commissioner Mulready sits down with Zack Stoycoff, Executive Director, Healthy Minds Policy Initiative, to discuss where we stand in Oklahoma with Mental Health Care and Coverage.

Zack Stoycoff
With over a decade of dedicated experience delving into public policy in Oklahoma, Zack is a seasoned professional with a passion for advancing community well-being. In his role at Healthy Minds, he orchestrates a dedicated team, overseeing comprehensive data analysis, examining best practices, and assessing community needs. This invaluable work informs, and shapes state and local policy dialogues related to mental health and substance use disorders.

Episode 25: These two podcast topics should provide valuable information for listeners looking to make informed decisions during Medicare Open Enrollment and Healthcare Marketplace Open Enrollment for 2024.

Part One – Guest Sung Kang with HealthMarkets in Oklahoma City talks about Open Enrollment and the Healthcare Marketplace in Oklahoma.

Sung Kang, born and raised in Tulsa, Oklahoma, comes from a family deeply rooted in martial arts. His family runs Kang’s TaeKwon-Do, one of the country’s oldest martial arts schools, celebrating its 50th year.

Sung Kang is no stranger to success. He’s a former Oklahoma State and US National Champion and even won a Silver Medal at the 1989 US Olympic Festival in Oklahoma City. After training with elite athletes at the US Olympic Training Center in Colorado Springs, he returned to Tulsa and opened his TaeKwon-Do School. There, he inspired countless students to be their best, nurturing their minds, bodies, and spirits.

Today, Sung Kang is an Executive Sales Leader at HealthMarkets in Oklahoma City, where he leads a team of 60 agents at OKC HealthMarkets Group. He’s also a licensed insurance agent, specializing in helping retirees transition to Medicare for a secure healthcare future.

Part Two – Guest Ray Walker, Divisional Director for MAP at OID talks about Medicare Open Enrollment

Ray Walker is the Divisional Director for the Medicare Assistance Program at the Oklahoma Insurance Department. With over two decades of experience in the healthcare and insurance industry, Mr. Walker is a seasoned expert in his field.

Mr. Walker’s commitment to enhancing healthcare access and understanding is exemplified by his role on the Advisory Committee to the State Council on Aging and his recent completion of his second term on the SHIP Steering Committee, where he served as the vice-chair. He has also been an integral part of the Leadership Council for the MIPPA Grant Program. Ray Walker is dedicated to helping individuals navigate the intricacies of Medicare and is a valuable resource for both his local community and the broader healthcare landscape.

Episode 24: In this episode, Commissioner Mulready visits with Todd Russ, the 20th State Treasurer of Oklahoma.  They delve into his background, achievements, and the ways in which he supports and champions the interests of Oklahoma

Todd Russ – With deep roots in Western Oklahoma, Todd’s journey began with a bachelor’s degree in finance from Southwestern Oklahoma State University. His educational background includes specialized training in Asset/Liability Management and Interest Rate Risk Analysis from the University of Colorado Graduate School of Banking. Todd’s career spans over 30 years in the banking sector but his service to the community doesn’t end there. He represented District 55 in the Oklahoma House of Representatives for six terms (2010-2022), notably serving as Chairman of the House Transportation Appropriations and Budget Committee.

Bonus Episode: In this podcast episode, Commissioner Mulready engages in a brief discussion with Steve Kinion, the Director of Captive Insurance at OID. Tune in as Steve provides an insightful overview of the present captive insurance landscape in the state of Oklahoma. The Commissioner’s captive initiative has reported a remarkable 25% increase in the number of captive insurers during the period spanning from January 1 to September 30, 2023.

Steve Kinion – Kinion was Delaware’s captive regulator for more than 13 years before joining the Oklahoma Insurance Department. He originally joined OID in 1995 as counsel to the Oklahoma state board for property and casualty rates and assistant general counsel. Captive Review magazine has named him multiple times to its global “Power 50” listing the 50 most influential figures in the global captive insurance industry. He holds the Associate in Captive Insurance (ACI) designation which is the highest professional designation for captive insurance.

Episode 23: In this episode, Commissioner Mulready speaks with Donna Dorr, the Director of Consumer Assistance/Claims, and Jason Johnston, the Senior Claims Processor/Reviewer. The discussion delves into the role and functions of the Consumer Assistance/Claims Division, shedding light on their vital support for Oklahoma’s consumers dealing with insurance-related concerns. This division’s role includes addressing insurance inquiries, probing into grievances against insurance companies, and facilitating the resolution of disputes with insurance providers.

Episode 22: In this episode Commissioner Mulready visits with Heather McClure, General Counsel & Chief Risk Officer at Helio Risk. Discussion includes the relaunched Oklahoma Captive Association along with how the Captive Insurance market is growing.

Heather McClure General Counsel and Chief Risk Officer Heather McClure, JD, LLM, has decades of experience managing client risk inside law firms and organizations, overseeing risk financing, risk management, insurance procurement, captive operations, and claims and litigation.

Bonus Episode – In this episode Commissioner Mulready visits with, Ashley Scott, Government & Community Affairs Director/Director of PBM Compliance and Enforcement at the Oklahoma Insurance Department. They will examine statutes and rules that were passed during the 2023 legislative session related to the OID.

Ms. Scott joined OID in June of 2020 as the Government and Community Affairs Director. She started her career working over 10 years with the House of Representatives and then moved to the Oklahoma State Department of Health as their legislative liaison before joining OID.

Episode 21 – In this episode Commissioner Mulready visits with Oklahoma Department of Emergency Management and Homeland Security (ODEMHS) Director Mark Gower. Discussion includes how OID and ODEMHS help Oklahomans before, during and after a disaster

Mark Gower was named as Oklahoma Department of Emergency Management and Homeland Security (ODEMHS) Director in 2019 by Governor Kevin Stitt.  He served as the Chief Information Security Officer and CyberCommand Director for the State of Oklahoma.  With over 20-years of experience in Information Security and Technology, Gower has a broad and varied knowledge base to draw upon.

Bonus Episode – In this bonus episode, Commissioner Mulready gives a recap of his testimony in front of the House Ways and Means Committee’s Health Subcommittee Hearing entitled  “Why Health Care is Unaffordable: Anticompetitive and Consolidated Markets.” Last week, Commissioner Mulready went to the nation’s capitol to share Oklahoma’s story on developing one of the strongest Pharmacy Benefit Manager (PBM) compliance programs in the country. Since 2021, Oklahoma has built a robust regulatory program that has issued over $3.5 million in fines and returned over $700,000 to local independent pharmacies through administrative action and settlement agreements.

Episode 20 – In this episode Commissioner Mulready visits with Cabinet Secretary Kevin Corbett. Discussion includes how Oklahoma is Getting Ready to Unwind Medicaid’s Continuous Coverage Requirement affecting 300,000 Oklahomans. When you get notice from SoonerCare that you or family members are no longer eligible for coverage, you have other ways to obtain health coverage in Oklahoma.

Cabinet Secretary for Health and Mental Health, Kevin Corbett was appointed Chief Executive Officer of the Oklahoma Health Care Authority (OHCA), Oklahoma’s Medicaid agency in 2019.  Most recently, Corbett was appointed to serve as the Cabinet Secretary for Health and Mental Health in 2020.

Episode 19 – As the 2023 legislative session fast approaches, Commissioner Mulready speaks with Senator John Michael Montgomery (Chair of Senate Retirement and Insurance Committee) and Ashley Scott, Government and Community Affairs Director with the Oklahoma Insurance Department. Topics include what the Senate and House Insurance Committee is tasked to do and what’s coming for the 59th Legislature regarding Insurance legislation.

Senator John Michael Montgomery was born and raised in Lawton and graduated from Eisenhower High School. He began college at Cameron University before transferring to the University of Oklahoma and completed a B.A. in International Studies. Montgomery finished work at OU for his M.A. in Global Affairs in summer 2019. Montgomery works in the financial services industry and is the founder of his own investment advisory firm, Invictus Investment Advisors, established in 2019.

Prior to election to the Senate in 2018, Montgomery served four years in the House beginning in 2014. Montgomery currently serves in the Senate as the Chair for the Retirement and Insurance Committee and the Vice Chair for the Appropriations Subcommittee on Health and Human Services.

Episode 18 – Commissioner Mulready visits with new team member Liana Bortoto, who recently joined OID as the new Community Outreach Coordinator.  The discussion will include the plan to expand outreach and education to the underserved communities in Oklahoma.

Liana Bortoto – Liana is the Community Outreach Coordinator for the Oklahoma Insurance Department. She started her career with the state working for over seven years as a Communications Specialist for the Oklahoma State Regents for Higher Education before joining OID. In her role, Liana connects with underserved populations assuring the education of all forms of insurance. She started a networking process to build relationships and is looking forward to expanding outreach and education throughout Oklahoma.

Episode 17 – Commissioner Mulready sits down and talks to Steve Kinion who joined OID as the new Captive Director. Steve is a recognized leader and effective advocate of the booming insurance sector.  His extensive knowledge and experience with captive insurance and insurance law and regulation will ensure that Oklahoma stays an extremely competitive jurisdiction.

Steve Kinion – Kinion was Delaware’s captive regulator for more than 13 years before joining the Oklahoma Insurance Department. He originally joined OID in 1995 as counsel to the Oklahoma state board for property and casualty rates and assistant general counsel. Captive Review magazine has named him multiple times to its global “Power 50” listing the 50 most influential figures in the global captive insurance industry. He holds the Associate in Captive Insurance (ACI) designation which is the highest professional designation for captive insurance.

Episode 16: Commissioner Mulready visits with Jerry Messick, Founding Member and Founding President of the Oklahoma Captive Insurance Association and CEO, Elevate Risk Solutions about the new association.

Jerry Messick has over 38 years’ experience in the insurance and alternative risk transfer industry and is the principal and CEO for Elevate Risk Solutions.

Prior to becoming CEO of Elevate, Jerry was with a national provider of alternative risk services since 1985. He was heavily involved with updating the legislation in Oklahoma governing captives.  In his position with Elevate, he is an approved captive and traditional insurance company manager in multiple jurisdictions, both onshore and off.

Episode 15: Commissioner Mulready visits with Melissa Parchman with Magoon & Associates about what to expect during open enrollment in the ACA Marketplace for 2023.

Melissa Parchman, CEO and Owner of Magoon and Associates is a native Oklahoman who has been a licensed insurance broker for more than 30 years.  She began her career in Tulsa at Bayle Martin and Fay.  In her eight years with that firm, Melissa was promoted to VP of Individual Market. In 1991 she went to Magoon & Associates and in 2012 she purchased the company.

Melissa is an active member of both the National Association of Health Underwriter and Tulsa Association of Health Underwriters. As an active member, she has lobbied in Washington for Healthcare Reform.

Married for 42 years, Melissa and her husband have four boys and live in Jenks.

Episode 14 – Commissioner Mulready welcomes Lt. Governor, Matt Pinnell, to discuss small business growth, entrepreneurship, and workforce development in Oklahoma. What are we doing to draw more businesses to Oklahoma?

Matt Pinnell – Matt was elected as the 17th Lieutenant Governor of the State of Oklahoma on November 6th, 2018.  In that role, he serves as President of the Oklahoma State Senate and is a member of multiple constitutional boards and commissions. Lt. Governor Pinnell also serves as Secretary of Tourism, Wildlife and Heritage on Governor Kevin Stitt’s cabinet.

In his role as Secretary of Tourism, Wildlife and Heritage, Pinnell oversees the Oklahoma Department of Tourism and Recreation and the state’s efforts to promote tourism, the third largest industry in Oklahoma. Pinnell led the successful effort to rebrand the State of Oklahoma, a component of the overall effort to retain and recruit more jobs to the state of Oklahoma.

Pinnell also currently serves on the Department of Commerce executive committee focusing on small business growth, entrepreneurship, and workforce development. Pinnell has a background in entrepreneurship and is a small business owner with his wife, Lisa, who is an inventor and entrepreneur.

Matt is a graduate of Oral Roberts University with a degree in Advertising and lives in Tulsa with his wife and their four children.

Jon PhillipsEpisode 13 – In this episode Commissioner Mulready visits with Jonathan Phillips. Discussion includes how the NFIP benefits the people of Oklahoma and data supporting the need for flood insurance.

Jonathan Phillips – Jon is the National Flood Insurance Program (NFIP) coordinator for Oklahoma. He began his service to the state in 2010 with the Oklahoma Water Resources Board’s Dam Safety section but since 2017 has been in Floodplain Management.

Episode 12 – In this episode Commissioner Mulready visits with Tyler Laughlin of  American Council of Life Insurers (ACLI). Discussion includes the life insurance marketplace in the U.S. and how it has evolved over the past five years.

Tyler Laughlin  – Tyler is the Regional Vice President of State Relations at the American Council of Life Insurers (ACLI). Before joining ACLI in 2019, he served as Chief of Staff & First Deputy Commissioner for the Oklahoma Insurance Department. Tyler is responsible for state legislative and regulatory affairs in Colorado, Kansas, Nebraska, Oklahoma and Texas and serves as ACLI’s lead for the Republican Attorneys General Association.

Episode 11 – With the unwinding of Medicaid after the public health emergency (PHE) expires, over 200,000 Oklahomans will be looking for health coverage.  Commissioner Mulready looks at Healthcare Sharing Ministries with Buddy Combs, Chief Legal Officer and General Counsel of OneShare Health.

Buddy Combs

OneShare Health welcomed former insurance regulator Buddy Combs in January 2020. Serving eight years at the Oklahoma Insurance Department and, ultimately, as First Deputy Commissioner and Chief of Staff, Buddy’s background in health insurance, and the oversight thereof, is extensive. Today, Buddy is responsible for overseeing the operations of the company’s compliance, contracting, and legal teams. This includes handling member complaints that come through departments of insurance, the Better Business Bureau©, and Attorney General offices, as well as the review of all legal matters within the organization. Once a leadership member at the Oklahoma Insurance Department, Combs also has extensive experience in the drafting and development of legislation related to healthcare and health insurance issues.

Episode 10 – Heading into storm season in Oklahoma and launching Mulready Says Get Ready – Before During and After the Storm, – seemed like the perfect time to visit with Paul T Martin, author of Pivot Points.  Paul examines the current state of the preparedness movement and suggests various strategies to teach a preparedness mindset into American culture.

Paul MartinPaul Martin

Paul earned a degree in Public Policy Studies from Vanderbilt and a law degree from the University of Miami.  He currently works in government relations for a reinsurance trade association. In addition to having tried a number of jury and non-jury cases to verdict, he has also worked as in-house counsel for a Fortune 50 insurance company. He has helped develop incident response and business continuity planning and training programs for law firms and insurers during his professional career. In September 2015, Paul published Pivot Points: Creating A Culture Of Preparedness And Resiliency In America.

Episode 9 – Commissioner Mulready has the privilege of speaking with someone who has had years and years of experience with the insurance industry in regulatory matters.  On this episode discussion topics will include looking at how Ms. Ables works with the Oklahoma Insurance Department, positives, and negatives of working with a regulatory agency and looking ahead at the industry and how the regulatory side might evolve over the next five to ten years.

Angela Ables, Director and President of the firm Kerr, Irvine, Rhodes & Ables

Ms. Ables’ practice focuses on regulatory law and for over thirty years she has represented and advised the insurance industry and attendant entities in regulatory matters, administrative proceedings, transactional matters, strategic legal issues, litigation, and appellate matters.  She represents insurers, third party administrators, brokers, captives, service warranty associations, producers, and adjustors before state and federal regulatory bodies, including the Oklahoma Insurance Department, the Oklahoma Securities Commission, and the Oklahoma Banking Department.

Episode 8 – As 2021 comes to a close, Ms. Scott visits with Commissioner Mulready about OID’s Government Affairs division, how they work with state lawmakers to assist with policy development and it’s goals for 2022.  She takes listeners through her process of working with each division on legislative priorities and the community.  She also discusses NAIC priorities  and how they work into the Departments goals.

Ashley Scott, Government and Community Affairs Director, Oklahoma Insurance Department

Ms. Scott joined OID in June of 2020 as the Government and Community Affairs Director.  She started her career working over 10 years with the House of Representatives and then moved to the Oklahoma State Department of Health as their legislative liaison before joining OID.

Episode 7 – Commissioner Mulready visits with Sal Gentile, owner of Friday Health plan and new to the Oklahoma marketplace, the state of the health care marketplaces. Commissioner Mulready will walk you through the latest open enrollment numbers, the range of options for policymakers who want to improve access to affordable health care and more.

Sal Gentile and David Pinkert, two health insurance technology veterans, started Friday Health Plan in 2015. Following the passage of the ACA, the pair aspired to create a more straightforward, easier-to-use health insurance company, better designed for self-insured individuals and families who were choosing their health plan. Based in Denver, Colorado, the company’s membership has grown by more than 400%. Friday plans to expand to several additional states during the upcoming 2022 open enrollment period with continued growth each year.

Episode 6 – Understanding Pharmacy Benefit Managers, their role in drug spending, and how they work with plan sponsors to negotiate drug price rebates. There are several players in this space: health insurance plans, of course — private companies offering individual or employer-based plans or managing benefits for government programs, such as Medicare. There are pharmacies. And there are the drug manufacturers. Coordinating among these entities, firms called pharmacy benefit managers work for insurers to administer the prescription drug portion of a health insurance plan. As an intermediary, it’s the job of the PBM to make sure covered patients have access to new drug therapies while also keeping an eye on spending for insurance companies or employers.  During this Mulready Minutes Podcast, we’ll hear from Oklahoma Insurance Commissioner Glen Mulready as he visits with Kelli Price, division director at OID overseeing compliance of our Pharmacy Benefit Managers Division at OID.

Kelli Price, Managing Counsel, Oklahoma Insurance Department

Ms. Price is Managing Counsel and Director of PBM Compliance at OID. She brings over 20 years of legal experience with her. In her role, Kelli works with her PBM compliance team to investigate complaints from consumers and pharmacies.

Episode 5 – America’s long-term care crisis has been worsening for decades. The product was heavily sold in the ’70s and ’80s, but insufficient calculations, longer life spans and reduced policy lapses have caused a massive problem. Insurance companies have to increase rates to improve solvency and sustainability which results in premium increases for policyholders. Some of which can’t afford the increase. During this Mulready Minutes Podcast, we’ll hear from Virginia Insurance Commissioner Scott White, the man leading the charge to find solutions for this problem at the national level. This is a session you won’t want to miss!

Scott A. White, Commissioner of Insurance Bureau of Insurance State Corporation Commission Commonwealth of Virginia

Mr. White joined the Bureau of Insurance in 1998 as a Research Analyst in the Bureau of Insurance’s Property & Casualty Division. In 1999, he moved to the Commission’s Office of General Counsel, where he provided legal advice and representation to the Bureau, primarily on property and casualty and agent enforcement/licensing matters. His responsibilities later expanded to include representing the Bureau on life and health and financial regulation matters. In 2011, Mr. White became Deputy General Counsel for Financial Services in the Office of General Counsel. In this position, he managed a group of attorneys who provide legal advice and representation to those divisions within the Commission that regulate insurance, securities, and financial institutions. Mr. White was appointed Commissioner of Insurance in January 2018.

Episode 4 –Looking at the pandemic and its impact on American Fidelity. What pandemic-related changes will stick around and what the company is looking forward to ahead.  

Chris Kenney, Senior Vice President, General Counsel, American First Fidelity Corporation and CEO for American Fidelity Securities

In his roles, he oversees the departments of Law, Corporate Compliance, Government Affairs, Broker Dealer Securities activities, and Corporate Secretarial Services. He joined American Fidelity in 2003 after spending seven years in the Legal Division at Kemper/Reserve National Insurance Company and three years as Assistant General Counsel at the Oklahoma Insurance Department. In addition to serving on the Board of American Fidelity International (Bermuda) Ltd., Chris serves on several related company boards, including Alcott HR LLC, Insurica, American Fidelity Securities and American Fidelity General Agency.

Episode 3Commissioner Glen Mulready discusses the key considerations for establishing a Captive Insurance Company and what benefits that may pose. Plus, guests Heather McClure from AON and Donald Ashwood from OID will break down requirements, rules, and best practices.

Heather McClure, JD, LL.M., Chief Risk Advisor, AON U.S. Healthcare Practice

Heather McClure is the Chief Risk Advisor for Aon’s U.S. Healthcare Practice. McClure leads the development and execution of strategy and innovation in risk consulting. Prior to joining Aon in 2021, Heather served as Chief Risk Officer for the University of Oklahoma’s academic medical system, OU Medicine. There she managed risk, insurance, and claims within a captive program, where she was Vice President and Chief Legal Officer. Heather has 28 years of experience in healthcare. She first began working in the industry in 1993 in Chicago at a large healthcare system working on complex contracts, policies, and managing risk.

Donald Ashwood, PIR, ACS, ALMI, Captive Coordinator at the Oklahoma Insurance Department

In his role, Donald serves as the primary captive regulator for all current/existing domestic captive insurance companies and captive service providers. Donald’s role is also charged with conducting/coordinating the review & analysis of annual financial reports and business plan revision requests for all Oklahoma domestic captives, monitoring/suggesting prospective captive statutory/rule amendments, periodic conference participation, as well as other various duties. Donald is currently working to obtain the Associate in Captive Insurance (ACI) designation as part of the International Center for Captive Insurance Education (ICCIE).

Episode 2 –During this episode, Commissioner Mulready will sit down with Heather McClure and Donald Ashwood to discuss the benefits of Captives and why they were the best risk mitigation tool for OU Medicine.

Heather McClure, JD, LL.M., Chief Risk Advisor, AON U.S. Healthcare Practice

Heather McClure is the Chief Risk Advisor for Aon’s U.S. Healthcare Practice. McClure leads the development and execution of strategy and innovation in risk consulting. Prior to joining Aon in 2021, Heather served as Chief Risk Officer for the University of Oklahoma’s academic medical system, OU Medicine. There she managed risk, insurance, and claims within a captive program, where she was Vice President and Chief Legal Officer. Heather has 28 years of experience in healthcare. She first began working in the industry in 1993 in Chicago at a large healthcare system working on complex contracts, policies, and managing risk.

Donald Ashwood, PIR, ACS, ALMI, Captive Coordinator at the Oklahoma Insurance Department

In his role, Donald serves as the primary captive regulator for all current/existing domestic captive insurance companies and captive service providers. Donald’s role is also charged with conducting/coordinating the review & analysis of annual financial reports and business plan revision requests for all Oklahoma domestic captives, monitoring/suggesting prospective captive statutory/rule amendments, periodic conference participation, as well as other various duties. Donald is currently working to obtain the Associate in Captive Insurance (ACI) designation as part of the International Center for Captive Insurance Education (ICCIE).

Episode 1 – Andy Beal: Looking at the global pandemic and the effect it had on the insurance market. Updates from NAIC and their position on topics like business interruption insurance and telehealth. 

Andrew Beal, NAIC Chief Operating Officer; Chief Legal Officer 

Andrew J. Beal joined the National Association of Insurance Commissioners in 1999. Mr. Beal served as General Counsel from 2000 until July 2006 when he was promoted to the position of Deputy Executive Vice President and Chief Legal Officer. He was appointed Chief Operating Officer and Chief Legal Officer in February 2009. In his current role, Mr. Beal’s duties include managing the day-to-day operations of the organization, with special focus on strategic planning and implementation of key initiatives, as well as engagements in innovation and emerging technologies in the insurance sector.

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